Hourly Shift Supervisor

Mongolian Concepts Restaurant Group; Moore (OK); On-site; USD 19,000 - 28,000; Full time

Job summary

Mongolian Concepts Restaurant Group is seeking an Hourly Shift Supervisor to oversee a single shift in a fast-paced setting. You will supervise staff, train new hires, and ensure a high-quality customer experience.

The role requires strong communication, problem-solving, and the ability to manage multiple tasks while maintaining safety and sanitation standards. Evening and weekend availability is often needed.

Qualifications

• High school diploma or equivalent.
• Prior supervisory experience in restaurant/retail preferred.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including nights and weekends.
• Ability to stand for extended periods of time and lift up to 50 pounds.
• Ability to work in a fast-paced environment and multitask.
• Strong problem-solving skills and ability to make decisions quickly.

Responsibilities

• Supervise and coordinate the activities of employees during a specific shift.
• Ensure that all employees are performing their duties correctly and efficiently.
• Train new employees and provide ongoing training to existing employees.
• Ensure that all customers are satisfied with their experience.
• Handle customer complaints and resolve any issues that arise.
• Ensure that all equipment is in good working order and report any issues to management.
• Ensure that all safety and sanitation procedures are followed.
• Assist with inventory management and ordering supplies as needed.
• Perform other duties as assigned by management.

Skills

Supervisory experience

Customer service

Communication skills

Training ability

Team coordination

Education

High school diploma

Job description

The Hourly Shift Supervisor is responsible for overseeing the daily operations of a specific shift in a restaurant or retail establishment. They are responsible for ensuring that all employees are performing their duties correctly and efficiently, and that customers are satisfied with their experience.

Responsibilities:

• Supervise and coordinate the activities of employees during a specific shift
• Ensure that all employees are performing their duties correctly and efficiently
• Train new employees and provide ongoing training to existing employees
• Ensure that all customers are satisfied with their experience
• Handle customer complaints and resolve any issues that arise
• Ensure that all equipment is in good working order and report any issues to management
• Ensure that all safety and sanitation procedures are followed
• Assist with inventory management and ordering supplies as needed
• Perform other duties as assigned by management

Requirements:

• High school diploma or equivalent
• Prior supervisory experience in a restaurant or retail establishment preferred
• Excellent communication and interpersonal skills
• Ability to work flexible hours, including nights and weekends
• Ability to stand for extended periods of time and lift up to 50 pounds
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Strong problem-solving skills and ability to make decisions quickly