Hourly Shift Manager up to $18/hour

McDonald's; Town of Grafton (WI); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

Health and Dental Insurance

401k

Tuition Assistance up to $3,000 every

Free meals when you are working

50% off meals when you are not working

Job summary

McDonald's in Wisconsin is looking for a Shift Manager to oversee daily operations and lead a crew toward excellent guest experiences.

You will manage schedules, enforce food safety standards, and drive performance while supporting training and development for the team. This role emphasizes leadership, customer focus, and a fast-paced work environment typical of McDonald's restaurants.

Qualifications

• Passion for helping and serving others (customers and team).
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs.
• Provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience: manage and oversee crew schedules.
• Inspire and empower: provide leadership for crew and managers to ensure guest satisfaction.
• Teamwork: supervise food safety and cleanliness to meet McDonald's standards.
• Take action: address safety, security, inventory and profitability measures.
• Learning: cultivate training and continued learning for the restaurant team.
• Be results-oriented: drive a high level of performance from the team.

Skills

Leadership

Customer service

Communication

Teamwork

Problem solving

Education

High school diploma or equivalent

Job description

Advancement opportunities with a side of building my future! What is your job combo?
Shift Manager
This role is vital to the operations within the restaurant because you’ll:

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results-oriented: Drive and expect a high level of performance from the team

To Be a Successful Shift Manager, You’ll Need

• Passion for helping and serving others (customers and fellow team members)
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs
• To provide solutions and make decisions in a fast-paced environment

Perks And Benefits

• Paid Time Off
• Health and Dental Insurance
• 401k
• Tuition Assistance up to $3,000 every year
• Free meals when you are working
• 50% off meals when you are not working