Hourly Shift Manager up to $18/hour

McDonald's; De Pere (WI); On-site; USD 20,664 - 28,929; Full time

Benefits offered by this job

Paid Time Off

Health and Dental Insurance

401(k)

Tuition Assistance up to $3,000 every

Free meals when you are working

50% off meals when you are not working

Job summary

McDonald’s is hiring a Shift Manager to lead daily restaurant operations in De Pere, WI. You’ll supervise crew schedules, motivate team members, and ensure the guest experience meets McDonald’s standards. You’ll oversee food safety, cleanliness, safety measures, inventory control, and profitability while promoting training and growth.

The role emphasizes strong leadership, customer service focus, and the ability to perform in a fast-paced environment to drive overall restaurant performance.

Qualifications

• Experience leading a team in a fast-paced environment.
• Strong focus on customer service and guest satisfaction.
• Excellent verbal and written communication with team members.
• Ability to make quick, sound decisions under pressure.

Responsibilities

• Lead crew scheduling and shift coverage to ensure smooth operations.
• Inspire and empower team to provide outstanding guest experiences.
• Supervise food safety and cleanliness to meet McDonald’s standards.
• Take action on safety, security, inventory, and profitability measures.
• Facilitate training and ongoing education for staff.
• Drive high performance and accountability across the team.

Skills

Crew leadership

Customer service

Communication

Decision making

Safety awareness

Job description

Advancement opportunities with a side of building my future! What is your job combo?

Shift Manager

This role is vital to the operations within the restaurant because you’ll:

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results-oriented: Drive and expect a high level of performance from the team

To Be a Successful Shift Manager, You’ll Need

• Passion for helping and serving others (customers and fellow team members)
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs
• To provide solutions and make decisions in a fast‑paced environment

Perks And Benefits

• Paid Time Off
• Health and Dental Insurance
• 401k
• Tuition Assistance up to $3,000 every year
• Free meals when you are working
• 50% off meals when you are not working