Hourly Shift Manager — Growth & Team Leadership

Workstream; Brandon (MS); On-site; USD 14,000 - 21,000; Full time

Job summary

Papa Johns in Brandon, MS is seeking an experienced Shift Manager to run a store with attention to detail, maintaining strong staff and customer relations. The role requires daily operation oversight, staff coaching, and ensuring high service standards.

You will manage schedules, training, and performance, while using POS systems and working with the team to optimize customer experience and store profitability.

Qualifications

• Experience managing food service operations.
• Supervisory experience in a restaurant setting.
• Proficiency with POS systems.
• Strong customer service skills.
• Ability to lead and manage a team.
• Knowledge of kitchen management and food preparation.
• Experience in inventory control and restaurant operations.

Responsibilities

• Manage daily operations of the restaurant, including food service and customer service.
• Supervise and train staff in food preparation and inventory control to ensure quality and efficiency.
• Utilize POS systems for order processing, payments, and sales tracking.
• Conduct interviews, hire staff, and provide coaching to maintain service level.
• Collaborate with management to implement strategies for improving restaurant performance and customer satisfaction.

Skills

Food service management

Supervisory experience

Customer service

Team leadership

Kitchen management

Inventory control

Restaurant operations

Tools

POS systems

Job description

Papa Johns in Brandon, MS is seeking an experienced Shift Manager to run a store with attention to detail, maintaining strong staff and customer relations. The role requires daily operation oversight, staff coaching, and ensuring high service standards.

You will manage schedules, training, and performance, while using POS systems and working with the team to optimize customer experience and store profitability.