Hourly Operations Supervisor: Service & Profit

Aramark Correctional Services; Jacksonville (FL); On-site; USD 2,480,000 - 3,306,000; Full time

Job summary

Aramark is seeking an Hourly Supervisor to improve profitability of operations while delivering top-tier customer service, safety, and sanitation. The role involves supervising daily staffing, controlling costs, auditing quality, and driving sales in a fast-paced environment.

Responsibilities include training teammates, addressing performance issues, and ensuring adherence to time and attendance policies, with a focus on consistent, high-quality guest experiences at our locations.

Qualifications

• 3-5 years of relevant experience.
• Current Certifications as needed.

Responsibilities

• Supervises daily staffing levels to control labor costs.
• Maintains production and inventory costs by following SOPs.
• Audits service and quality regularly to ensure standards.
• Develops strategies to meet customer satisfaction goals.
• Directs teamwork and service to ensure smooth operations.
• Oversees training programs to enhance guest service and revenue.
• Assists in employee reviews and addresses performance issues.
• Ensures adherence to time and attendance procedures.

Skills

Staff supervision

Cost control

Customer service

Team leadership

Job description

Aramark is seeking an Hourly Supervisor to improve profitability of operations while delivering top-tier customer service, safety, and sanitation. The role involves supervising daily staffing, controlling costs, auditing quality, and driving sales in a fast-paced environment.

Responsibilities include training teammates, addressing performance issues, and ensuring adherence to time and attendance policies, with a focus on consistent, high-quality guest experiences at our locations.