Hourly Operations Supervisor: Elevate Service & Profit

Aramark; Montgomery (AL); On-site; USD 19,000 - 28,000; Full time

Job summary

Aramark is hiring an Hourly Supervisor to improve profitability while delivering top-notch customer service, safety, sanitation, and quality. This role drives sales, controls costs, and ensures consistent operation across shifts.

Key responsibilities include labor cost control, inventory oversight, service quality audits, and staff training to enhance guest satisfaction and revenue growth. The role requires 3–5 years of relevant experience and applicable certifications as needed.

Qualifications

• Must have 3-5 years of relevant experience.
• Current Certifications as needed.

Responsibilities

• Controls the labor costs by supervising daily staffing levels as needed while driving efficiency from all staff.
• Retains control of production costs, supply costs, and inventory by adhering to all standards of operation.
• Audits service and quality on a regular basis.
• Adheres to all standards and established tracking procedures daily.
• Develops and implements strategies to achieve customer satisfaction goals.
• Supervises teamwork and service on a regular basis.
• Supervises day‑to‑day employee issues in a professional manner while adhering to all Aramark policies and procedures.
• Supports and implements training programs that develop skills to better serve guests, build repeat business, grow revenue, and improve morale.
• Assists in annual employee reviews and supervises interim performance issues.
• Supervisor accurate adherence to Aramark's time and attendance procedures.
• Ensure staffing level consistent with established guidelines and make daily adjustments based on business needs.
• All employees to be trained according to company standards for safety, health, and sanitation procedure

Job description

Aramark is hiring an Hourly Supervisor to improve profitability while delivering top-notch customer service, safety, sanitation, and quality. This role drives sales, controls costs, and ensures consistent operation across shifts.

Key responsibilities include labor cost control, inventory oversight, service quality audits, and staff training to enhance guest satisfaction and revenue growth. The role requires 3–5 years of relevant experience and applicable certifications as needed.