Hourly Operations Supervisor — Guest Experience & Efficiency

Aramark; Midlothian (TX); On-site; USD 21,000 - 30,000; Part time

Job summary

Aramark is seeking an Hourly Supervisor in Midlothian, TX to support operations with a strong emphasis on customer service, safety, sanitation and cost control. The role involves supervising staffing, ensuring quality standards, and driving efficient service to our guests.

The position requires 3–5 years of relevant experience and may involve uniforms and PPE. Training and development are provided to enhance guest satisfaction and team morale.

Qualifications

• 3–5 years of relevant experience.
• Current certifications as needed.

Responsibilities

• Controls the labor costs by supervising daily staffing levels as needed while driving efficiency from all staff.
• Retains control of production costs, supply costs, and inventory by adhering to all standards of operation.
• Audits service and quality on a regular basis.
• Adheres to all standards and established tracking procedures daily.
• Develops and implements strategies to achieve customer satisfaction goals.
• Supervises teamwork and service on a regular basis.
• Supervises day-to-day employee issues in a professional manner while adhering to all Aramark policies and procedures.
• Supports and implements training programs that develop skills to better serve guests, build repeat business, grow revenue, and improve morale.
• Assists in annual employee reviews and supervises interim performance issues.
• Supervisor accurate adherence to Aramark's time and attendance procedures.
• Ensure staffing level consistent with established guidelines and make daily adjustments based on business needs.
• All employees to be trained according to company standards for safety, health, and sanitation procedure

Skills

Experience 3-5 years

Customer service

Team supervision

Job description

Aramark is seeking an Hourly Supervisor in Midlothian, TX to support operations with a strong emphasis on customer service, safety, sanitation and cost control. The role involves supervising staffing, ensuring quality standards, and driving efficient service to our guests.

The position requires 3–5 years of relevant experience and may involve uniforms and PPE. Training and development are provided to enhance guest satisfaction and team morale.