Hourly Operations Supervisor: Service & Efficiency

ARAMARK; Augusta (GA); On-site; USD 28,000 - 34,000; Full time

Job summary

Aramark is seeking an Hourly Supervisor in the United States to drive profitability in Operations while delivering the highest level of guest service, safety, sanitation, and quality. You will oversee staffing, control labor and supply costs, and monitor inventory and procedures daily.

The role emphasizes teamwork, training, and performance coaching, with responsibilities that include audits, implementing customer-satisfaction strategies, and supporting annual reviews.

Qualifications

• Must have 3-5 years of relevant experience.
• Current Certifications as needed.

Responsibilities

• Controls labor costs by supervising daily staffing levels while driving efficiency.
• Retains control of production costs, supply costs, and inventory by adhering to all standards of operation.
• Audits service and quality on a regular basis.
• Adheres to all standards and established tracking procedures daily.
• Develops and implements strategies to achieve customer satisfaction goals.
• Supervises teamwork and service on a regular basis.
• Supervises day-to-day employee issues in a professional manner while adhering to all Aramark policies and procedures.
• Supports and implements training programs that develop skills to better serve guests, build repeat business, grow revenue, and improve morale.
• Assists in annual employee reviews and supervises interim performance issues.
• Supervisor accurate adherence to Aramark’s time and attendance procedures.
• Ensure staffing level consistent with established guidelines and make daily adjustments based on business needs.
• All employees to be trained according to company standards for safety, health, and sanitation procedure

Skills

Staff supervision

Customer service

Cost control

Safety compliance

Job description

Aramark is seeking an Hourly Supervisor in the United States to drive profitability in Operations while delivering the highest level of guest service, safety, sanitation, and quality. You will oversee staffing, control labor and supply costs, and monitor inventory and procedures daily.

The role emphasizes teamwork, training, and performance coaching, with responsibilities that include audits, implementing customer-satisfaction strategies, and supporting annual reviews.