Hourly Manager/Supervisor

Jojo's Bar; Chagrin Falls (OH); On-site; USD 23,000 - 32,000; Part time

Job summary

JoJo’s Bar in Chagrin Falls is seeking an Hourly Manager/Supervisor to lead daily operations, drive sales, and deliver exceptional guest experiences. You will report to the General Manager and oversee service, inventory, scheduling, and training.

You’ll use Restaurant 365, OpenTable, Micros 3700, and Microsoft Office to keep the restaurant running smoothly and to generate daily reports.

Qualifications

• Lead with Unreasonable Hospitality and deliver service beyond guest expectations.
• Adhere to restaurant policies, procedures, and training standards.
• Own the guest experience and proactively solve problems.
• Manage cash handling, deposits, payroll, and inventory with precision.

Responsibilities

• Lead daily kitchen and dining area operations and ensure cleanliness.
• Maintain inventory levels, order supplies, and manage deliveries.
• Schedule staff to optimize labor costs and ensure each shift is adequately staffed.
• Lead staff training, hiring, and performance reviews to build an empowered team.
• Use Restaurant 365 and Micros 3700 to manage financials, reporting, and operations.

Skills

Unreasonable Hospitality

Tools

Restaurant 365

OpenTable

Micros 3700

Microsoft Office

Job description

Reports To: General Manager

Compensation: $20+ per hour, 30 hours per week

Job Summary

Join the team at JoJo’s Bar in Chagrin Falls and lead the charge in delivering exceptional guest experiences! As an Hourly Manager/Supervisor, you’ll manage daily operations, drive sales, ensure top-notch service, and help create a culture of Unreasonable Hospitality that wows every guest. You’ll use tools like Restaurant 365, OpenTable, Microsoft Office, and Micros 3700 to keep things running smoothly.

Key Responsibilities

• Unreasonable Hospitality: Lead by example and deliver service that goes above and beyond every guest's expectations.
• Ensure adherence to restaurant policies, procedures, and training standards.
• Own the guest experience—always ready to solve problems, anticipate needs, and leave a lasting positive impression.
• Manage cash handling, deposits, payroll, and inventory with precision.
• Supervise daily kitchen and dining area cleaning, ensuring everything is spotless and organized.
• Maintain inventory levels, order supplies, and manage deliveries.
• Effectively schedule staff to optimize labor costs and ensure every shift is well-staffed.
• Lead staff training, hiring, and performance reviews, creating an empowered and knowledgeable team.
• Use Restaurant 365 and Micros 3700 to manage financials, operational tasks, and daily reporting.
• Collaborate with the team for menu planning, event coordination, and smooth day-to-day operations.
• Jump in and help with tasks like food running or service to keep the team moving when needed.

Tools & Technology

• Restaurant 365, OpenTable, Micros 3700, Microsoft Office