Hourly Manager

Andy's Frozen Custard; San Francisco (CA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401k Options

Paid Vacation

Quarterly Bonus

Flexible Scheduling

Job summary

Andy's Frozen Custard is seeking a Shift Manager in the San Francisco area to ensure every shift runs smoothly, train new associates, and model calm leadership under pressure. The role emphasizes excellent customer service, product quality, and opening/closing duties in a fast-paced setting.

You'll lead by example, manage schedules, and help the team grow through ongoing coaching, with a focus on creating a fun, family-friendly environment and maintaining high operational standards.

Qualifications

• Minimum 6+ months of proven management experience in the food service industry or leadership role.
• This is an extremely hands-on position and requires you to work all shifts up front with guests and staff.
• Must be friendly, enthusiastic, and full of energy.
• Must lead by example and uphold high standards of operation in a fast-paced environment.

Responsibilities

• Oversee shift operations to ensure smooth service flow.
• Train and coach new associates to uphold company standards.
• Open and close the store according to schedule.
• Provide exceptional customer service and maintain product quality.

Skills

Shift management

Staff training

Customer service

Leadership

Calm under pressure

Education

High school diploma

Tools

POS system

Job description

Our Shift Managers are responsible for making sure each shift runs smoothly! Beyond running a shift, this person is heavily involved in training new associates, being an example of "remaining calm at all times", opening and closing the store, and above all else, ensuring that our product is to the highest of standards and providing exceptional customer service.

Andy's Frozen Custard believes in an excellent work-life balance, a clean family-friendly atmosphere, a fun experience with no fryers or grills, and the opportunity to grow with our company! We offer competitive pay, quarterly bonus opportunities, paid vacation, and health, dental, and vision insurance.

Dallas, Tulsa, Oklahoma City, and Orlando area and beyond

Why grow your career at Andy's Frozen Custard?

• Fun, clean (no grills or fryers!), family-friendly environment!
• Respectful, qualified leaders to give you direction!
• Flexible scheduling with way less hours than most restaurants (30-40) so you can have a life outside of work! We insist!
• Closed Thanksgiving, Christmas Eve, Christmas, New Year's Eve, and closed early on Thanksgiving Eve!
• Competitive Salary with quarterly bonus potential (recently doubled)!
• Paid Vacation that increases with length of employment!
• Excellent Health, Dental, & Vision Insurance + 401k options!
• As we open many more stores in the area, there will be opportunities to grow with the company!

Job Requirements

• Must be 18+ years of age to be considered for this position.
• 6+ months of proven management experience in the food service industry or leadership role in a related industry
• This is an extremely "hands on" position, so must be able to physically work all shifts up front taking care of our guests and staff. Good news: this is not an office job!
• Must be friendly, enthusiastic, and full of energy
• Must lead by example and uphold high standards of operation in a fast-paced environment
• Must be a leader that helps their team grow through constant coaching and feedback
• Must have reliable transportation to and from work
• Must be able to work full-time and have open availability, including late nights, weekends and some holidays
• High school diploma or equivalent required
• Solid employment track record with positive references

Physical Requirements

• Constant standing and walking
• Occasional pushing, pulling, lifting, or carrying up to 55 pounds independently and safely
• Occasional ascending or descending ladders, stairs, ramps, etc.
• Constant computer, point-of-sale register, and found equipment usage
• Frequent, continual, intermittent flexing or rotation of the wrist and spine
• Constant reaching, turning, and performing precision work around fountain area
• Constant talking, expressing, or exchanging ideas by means of the spoken work
• Constant clarity of vision at near and/or far distances
• Ability to work outside in various weather conditions

Compensation: $15.00 - $19.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Andy's Frozen Custard is an equal opportunity employer.

At Andy's Frozen Custard, we don't just provide jobs; we provide careers! Our employees are taught "the Andy's way" through our specialized training programs that enable our employees to succeed. At Andy's, we believe in promoting from within. In fact, many of our store managers started working at Andy's as store associates. As we continue to expand our company, the opportunities available are growing as well.