Hourly Manager

Andy's Frozen Custard; Lakeland (FL); On-site; USD 20,664,000 - 28,930,000; Full time

Benefits offered by this job

Quarterly bonus

Paid vacation

Health insurance

Dental insurance

Vision insurance

Growth opportunities

Job summary

Andy's Frozen Custard is seeking a proactive Shift Manager to ensure smooth shift operations, lead by example, and train new associates. You will open and close the store, uphold high standards, and deliver exceptional service to guests in a fast-paced environment.

We offer competitive pay, quarterly bonus potential, paid vacation, and health, dental, and vision insurance. This role provides opportunities to grow with the company in a family-friendly setting.

Qualifications

• Must have 6+ months of management experience in food service or related industry.
• Must be able to work all shifts up front taking care of guests and staff.
• Must be friendly, enthusiastic, and full of energy.
• Must lead by example and uphold high standards in a fast-paced environment.
• Must coach and provide feedback to the team.
• Must have reliable transportation.
• Must work full-time with open availability including late nights, weekends, and some holidays.
• Solid employment track record with positive references.

Responsibilities

• Ensure shift runs smoothly and training new associates.
• Open and close the store.
• Maintain product quality and exceptional customer service.

Skills

Leadership

Customer service

Training

Shift management

Communication

Education

High school diploma or equivalent

Job description

Our Shift Managers are responsible for making sure each shift runs smoothly! Beyond running a shift, this person is heavily involved in training new associates, being an example of "remaining calm at all times", opening and closing the store, and above all else, ensuring that our product is to the highest of standards and providing exceptional customer service.

Andy's believes in an excellent work-life balance, a clean family-friendly atmosphere, a fun experience with no fryers or grills, and the opportunity to grow with our company! We offer competitive pay, quarterly bonus opportunities, paid vacation, and health, dental, and vision insurance.

If you'd like to be a part of serving the best frozen dessert in the world to the Dallas, Tulsa, Oklahoma City, and Orlando area and beyond,

Why grow your career at Andy's Frozen Custard?

• Fun, clean (no grills or fryers!), family-friendly environment!
• Respectful, qualified leaders to give you direction!
• Flexible scheduling with way less hours than most restaurants (30-40) so you can have a life outside of work! We insist!
• Closed Thanksgiving, Christmas Eve, Christmas, New Year's Eve, and closed early on Thanksgiving Eve!
• Competitive Salary with quarterly bonus potential (recently doubled)!
• Paid Vacation that increases with length of employment!
• Excellent Health, Dental, & Vision Insurance + 401k options!
• As we open many more stores in the area, there will be opportunities to grow with the company!

Job Requirements

• Must be 18+ years of age to be considered for this position.
• 6+ months of proven management experience in the food service industry or leadership role in a related industry
• This is an extremely "hands on" position, so must be able to physically work all shifts up front taking care of our guests and staff. Good news: this is not an office job!
• Must be friendly, enthusiastic, and full of energy
• Must lead by example and uphold high standards of operation in a fast-paced environment
• Must be a leader that helps their team grow through constant coaching and feedback
• Must have reliable transportation to and from work
• Must be able to work full-time and have open availability, including late nights, weekends and some holidays
• High school diploma or equivalent required
• Solid employment track record with positive references

Physical Requirements:

• Constant standing and walking
• Occasional pushing, pulling, lifting, or carrying up to 55 pounds independently and safely
• Occasional ascending or descending ladders, stairs, ramps, etc.
• Constant computer, point-of-sale register, and found equipment usage
• Frequent, continual, intermittent flexing or rotation of the wrist and spine
• Constant reaching, turning, and performing precision work around fountain area
• Constant talking, expressing, or exchanging ideas by means of the spoken work
• Constant clarity of vision at near and/or far distances
• Ability to work outside in various weather conditions

Andy's Frozen Custard is an equal opportunity employer.