Hourly Manager

Andy's Frozen Custard; Owasso (OK); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus opportunities

Paid vacation

Health, dental, and vision insurance

Job summary

Andy's Frozen Custard in Owasso is looking for a dedicated Shift Manager to ensure smooth operations during each shift. This hands-on role involves overseeing staff, ensuring product quality, and providing excellent customer service. Ideal candidates are friendly, enthusiastic, and have prior management experience in the food service industry.

The position offers a range of benefits including competitive pay, paid vacation, and health insurance. Join Andy's and contribute to a fun and family-friendly atmosphere while enjoying opportunities for growth.

Qualifications

• Minimum 18 years of age required.
• At least 6 months of management experience in food service.
• Proven ability to work hands-on in a fast-paced environment.
• Coaching and providing feedback to team members.

Responsibilities

• Oversee the daily operations of the store.
• Train new associates and ensure product quality.
• Maintain a clean and safe work environment.
• Provide exceptional customer service.

Skills

Leadership experience

Customer service

Time management

Energy and enthusiasm

Education

High school diploma or equivalent

Job description

Our Shift Managers are responsible for making sure each shift runs smoothly! You will play a key role in opening and closing the store, training new associates, staying calm at all times, ensuring product quality, and providing exceptional customer service while serving the best frozen dessert in the world to the Dallas, Tulsa, Oklahoma City, and Orlando area and beyond.

Andy's provides an excellent work‑life balance, a clean family‑friendly atmosphere, a fun experience with no fryers or grills, and opportunities for growth. We offer competitive pay, quarterly bonus opportunities, paid vacation, and health, dental, and vision insurance.

Why grow your career at Andy's Frozen Custard?

• Fun, clean (no grills or fryers!), family‑friendly environment!
• Respectful, qualified leaders to give you direction!
• Flexible scheduling with 30‑40 hours per week so you can have a life outside of work!
• Closed Thanksgiving, Christmas Eve, Christmas, New Year’s Eve, and closed early on Thanksgiving Eve!
• Competitive salary with quarterly bonus potential (recently doubled)!
• Paid vacation that increases with length of employment!
• Excellent health, dental, and vision insurance plus 401k options!
• Opportunities to grow with the company as we open many more stores in the area!

Job Requirements

• Must be 18 or older to be considered.
• At least 6 months of proven management or leadership experience in the food service industry or a related field.
• This is an extremely 'hands on' position, so you must be able to physically work all shifts up front while taking care of guests and staff (not an office job).
• Must be friendly, enthusiastic, and full of energy.
• Must lead by example and uphold high standards in a fast‑paced environment.
• Must coach and give constant feedback to help the team grow.
• Must have reliable transportation to and from work.
• Must be available to work full time, including late nights, weekends, and some holidays.
• High school diploma or equivalent required.
• Solid employment track record with positive references.

Physical Requirements

• Constant standing and walking.
• Occasional pushing, pulling, lifting, or carrying up to 55 pounds independently and safely.
• Occasional ascending or descending ladders, stairs, ramps, etc.
• Constant computer and point‑of‑sale register use.
• Frequent rotation of wrist and spine.
• Constant reaching, turning, and precision work around the fountain area.
• Constant speaking and exchanging ideas.
• Clear vision at near and/or far distances.
• Ability to work outside in various weather conditions.

Andy's Frozen Custard is an equal opportunity employer.