Hourly Manager

Andy's Frozen Custard; Allen (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Quarterly bonus opportunities

Paid vacation

Health, dental, and vision insurance

401k options

Flexible scheduling

Job summary

Andy's Frozen Custard is seeking a Shift Manager to ensure smooth shift operations, lead by example, and uphold our high standards of product quality and customer service. The role emphasizes hands-on leadership with training duties and setting a calm, efficient tone during busy periods.

Ideal candidates will have at least 6 months of management experience in food service, be 18+, and able to work full-time including nights and weekends.

Qualifications

• 6+ months of proven management experience in the food service industry or leadership role
• Must be 18+ years of age
• Must be able to work up front during shifts and not an office role
• Must be able to work full-time with open availability including late nights, weekends, and some holidays
• Solid employment track record with positive references

Responsibilities

• Manage shift operations to ensure smooth service and product quality
• Train new associates and coach team members for performance improvement
• Open and close store operations
• Uphold high standards of operation and exceptional customer service

Skills

Leadership

Customer service

Training

Team coaching

Education

High school diploma or equivalent

Tools

POS system

Job description

Our Shift Managers are responsible for making sure each shift runs smoothly! Beyond running a shift, this person is heavily involved in training new associates, being an example of “remaining calm at all times”, opening and closing the store, and above all else, ensuring that our product is to the highest of standards and providing exceptional customer service.

Andy's believes in an excellent work-life balance, a clean family-friendly atmosphere, a fun experience with no fryers or grills, and the opportunity to grow with our company! We offer competitive pay, quarterly bonus opportunities, paid vacation, and health, dental, and vision insurance.

Why grow your career at Andy's Frozen Custard?

• Fun, clean (no grills or fryers!), family-friendly environment!
• Respectful, qualified leaders to give you direction!
• Flexible scheduling with way less hours than most restaurants (30-40) so you can have a life outside of work! We insist!
• Closed Thanksgiving, Christmas Eve, Christmas, New Year’s Eve, and closed early on Thanksgiving Eve!
• Competitive Salary with quarterly bonus potential (recently doubled)!
• Paid Vacation that increases with length of employment!
• Excellent Health, Dental, & Vision Insurance + 401k options!
• As we open many more stores in the area, there will be opportunities to grow with the company!

Job Requirements

• Must be 18+ years of age to be considered for this position.
• 6+ months of proven management experience in the food service industry or leadership role in a related industry
• This is an extremely "hands on" position, so must be able to physically work all shifts up front taking care of our guests and staff. Good news: this is not an office job!
• Must be friendly, enthusiastic, and full of energy
• Must lead by example and uphold high standards of operation in a fast-paced environment
• Must be a leader that helps their team grow through constant coaching and feedback
• Must have reliable transportation to and from work
• Must be able to work full-time and have open availability, including late nights, weekends and some holidays
• High school diploma or equivalent required
• Solid employment track record with positive references

Physical Requirements:

• Constant standing and walking
• Occasional pushing, pulling, lifting, or carrying up to 55 pounds independently and safely
• Occasional ascending or descending ladders, stairs, ramps, etc.
• Constant computer, point-of-sale register, and found equipment usage
• Frequent, continual, intermittent flexing or rotation of the wrist and spine
• Constant reaching, turning, and performing precision work around fountain area
• Constant talking, expressing, or exchanging ideas by means of the spoken work
• Constant clarity of vision at near and/or far distances
• Ability to work outside in various weather conditions

Andy's Frozen Custard is an equal opportunity employer.