Houlihans Server

Q Casino & Resort; Dubuque, Northern (IA, KY); Hybrid; USD 17,000 - 28,000; Full time

Job summary

HOULIHAN'S is seeking a Food Server to provide courteous service to guests, take and input orders in the POS system, and ensure timely delivery of meals and drinks. This role involves visiting tables, refilling beverages, and presenting checks.

You will also reset and clean tables and assist with side work as needed. The position requires no formal education, with a preference for candidates having at least 6 months of waitstaff experience and basic reading/writing skills.

Qualifications

• No formal education required.
• 6 months prior waitstaff experience preferred.
• Basic reading and writing skills.

Responsibilities

• Take food and drink orders.
• Enter orders into the POS system.
• Serve tables with refills or other items as needed by guests.
• Present checks and take to hostess stand if applicable.
• Remove dirty dishes and help clean tables.
• Complete all side work and reset tables.
• Clean all work areas.
• Other duties as assigned.

Skills

Customer service

Basic reading & writing

Education

No formal education required

Job description

## Description### **HOULIHAN'S Food Server****BASIC FUNCTION**Serve food and/or drinks to guests, ensuring guest satisfaction.**ORGANIZATIONAL RELATIONSHIPS*** Reports to: Food & Beverage Supervisor* Supervises: N/A**SPECIFIC DUTIES AND RESPONSIBILITIES*** Take food and drink orders.* Provide prompt and proper service.* Enter food and drink orders into Point of Sales system.* Service table with refills or any other items needed by guests.* Remove dirty dishes and help clean tables.* Present check to guests and take to hostess stand if applicable.* Complete all side work.* Reset tables.* Clean all work areas.* Other duties as assigned.**EDUCATION, TRAINING AND EXPERIENCE*** No formal education required.* 6 months prior waitstaff experience preferred.**STANDARDS OF PERFORMANCE*** Food to be served within 10 minutes for lunch orders.* Food to be served within 20 minutes for dinner orders.* Keep guests satisfied by providing service.* Basic reading and writing skills.* Knowledge of menu items.**MENTAL AND PHYSICAL REQUIREMENTS*** Lifting to 10 lbs.* Walking for long periods of time* Climbing stairs* Standing for long periods of time* Talking, hearing* Stooping**WORKING ENVIRONMENT AND CONDITIONS*** Inside work* Occasional outside work* Exposure to cigarette smoke* Exposure to cleaning solutions**EQUIPMENT AND TOOLS*** General office equipment including, but not limited to:* Coffee machine* Point of Sales register* Other