Hotline Specialist

Miller Pipeline, LLC; Mount Prospect (IL); Hybrid; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical, Vision, Dental insurance

401(k) plan

Paid time off

Job summary

Miller Pipeline is hiring an Administrative Specialist in Mount Prospect, IL to support operational and project activities. You will access client systems and maps, create tickets for facilities locating, and prepare work packets. Strong communication and organizational skills are essential for timely, accurate work.

Salary ranges from $25 to $28 per hour with medical, vision, dental, 401(k), and paid time off benefits. Join a team focused on safety, quality, commitment and reputation.

Qualifications

• High school diploma or equivalent required.
• Strong communication and customer service skills.
• Ability to read, navigate and plan using maps.
• Proficiency with MS Office and quick to learn new software.
• Strong time management and organizational skills.

Responsibilities

• Access client system and maps to obtain work order details and required completion dates.
• Create tickets in ProPortal for facility locating.
• Print, collate, and distribute work packets for assignments.

Skills

Communication skills

MS Office

Map reading

Time management

Organizational skills

Education

High school diploma

Tools

Diggers Hotline ProPortal

Job description

Do you want to help make a difference in building America's infrastructure?

Since 1953, Miller Pipeline has been a leader in building and maintaining America’s infrastructure as a premier underground pipeline construction and repair contractor. Our workforce is made up of highly trained and skilled employees totaling over 5,000 with office locations in 23 states. While continually investing in gas infrastructure programs, Miller Pipeline’s revenues have continued to grow year over year.

Thinking about joining our team and building a career here? There is no better time than now!

At Miller Pipeline you will gain:

• Growth opportunities for career advancement ( Grow Here at Miller Pipeline)
• Competitive wages and industry-leading benefits
• A team-oriented atmosphere centered around our core values of Safety, Quality, Commitment, and Reputation ( Our Core Values )
• We are hiring an experienced Administrative Specialist to provide administrative support for all operational and project-related activities.

Main Responsibilities:

• Access client system and maps to obtain work order details and required completion dates.
• Create tickets based on work order information in Diggers Hotline ProPortal (web-based system) to have facilities located.
• Print, collate, and distribute work packets assigned to Miller Pipelinefrom client.

Required Qualifications:

• High school diploma or equivalent.
• Strong communication skills including ability to provide exceptional customer service to both internal and external clients.
• Ability to read, navigate, and plan using complicated maps.
• Above average computer skills including MS Office and ability to learn and adapt to various unique user interfaces.
• Ability to plan your work and meet deadlines.
• Above average organizational skills and attention to detail required.
• Familiarity and understanding of underground utility facilities, state law, and role of Diggers Hotline preferred.

Health & Retirement:

Medical, vision, dental, 401(k), and paid time off are offered.

Pay Rate: $25 - $28/hr.