Hotel Valet Operations Leader

LAZ Parking; Atlanta (GA); On-site; USD 52,000 - 68,000; Full time

Job summary

LAZ Parking is seeking an Assistant Valet Manager for its Atlanta hotel valet operations. You will oversee daily activities, support the Valet Manager, and help drive 24/7 professional valet services with a focus on service quality and staff development.

Your role includes coaching Team Leaders, managing shifts, and contributing to payroll compliance, budgeting, and client satisfaction at a high standard. This is a fast-paced, people-first environment.

Qualifications

• Bachelor's Degree or equivalent work experience desired.
• 1+ year in management or supervisory role.
• 2-4 years of previous valet environment experience.

Responsibilities

• Assist with the management and development of the Hotel valet team to achieve goals and embody LAZ Parking culture.
• Identify high-potential employees to support organizational growth.
• Assist Valet Manager with payroll entries, scheduling, and training.
• Process payroll sign-off and coordinate with HR for wage and hour compliance.
• Support opening of newly assigned locations and manage location budgets and expenses.
• Develop client relationships and support business retention.
• Organize valet team skills and coach Team Leaders and frontline staff.
• Prepare operational plans for potential new locations and provide regular financial/operational reports.
• Maximize revenue and customer satisfaction by maintaining service thresholds and client expectations.

Skills

Leadership

Customer service

Team building

Conflict resolution

Excel

Multitasking

Communication

Education

Bachelor's Degree or equivalent work experience

Job description

LAZ Parking is seeking an Assistant Valet Manager for its Atlanta hotel valet operations. You will oversee daily activities, support the Valet Manager, and help drive 24/7 professional valet services with a focus on service quality and staff development.

Your role includes coaching Team Leaders, managing shifts, and contributing to payroll compliance, budgeting, and client satisfaction at a high standard. This is a fast-paced, people-first environment.