Hotel Valet Operations Manager

LAZ Parking; Indianapolis (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

LAZ Parking is seeking a Valet Hospitality Manager to oversee hotel-level financial, operational, safety and service performance within the Hospitality silo.

You will lead and develop Assistant Hospitality Managers, Supervisors, Shift Leads and frontline staff, drive revenue, control costs, and uphold the standards our clients expect.

Required: Bachelor's degree or equivalent, 1+ years of management in hospitality, valid driver’s license, and strong MS Office skills.

Qualifications

• Bachelor's degree or equivalent work experience desired.
• 1+ years Management experience.
• Prior experience in the hospitality industry (Parking, Restaurants, Hotels, etc) is preferred.
• Valid driver’s license required.
• Previous experience working in fast-paced environment with high customer expectations.
• Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.

Responsibilities

• Responsible for the financial, operational, safety, and service success at their hotel(s).
• Managing, planning, scheduling, training, and directing the activities of Assistant Hospitality Managers, Supervisors, Shift Leads and frontline staff.
• Ensure that increased revenue, controlled expenses, and customer satisfaction are maximized by maintaining the highest level of safety & service thresholds and initiatives that are aligned with the expectations of our various clients.
• Additional duties as assigned.

Skills

Idea sharing

Conflict resolution

Customer service

Team leadership

Professional communication

Policy interpretation

Urgency and timeliness

Education

Bachelor's Degree or equivalent work experience

Tools

Excel

Word

PowerPoint

Microsoft Office

Job description

LAZ Parking is seeking a Valet Hospitality Manager to oversee hotel-level financial, operational, safety and service performance within the Hospitality silo.

You will lead and develop Assistant Hospitality Managers, Supervisors, Shift Leads and frontline staff, drive revenue, control costs, and uphold the standards our clients expect.

Required: Bachelor's degree or equivalent, 1+ years of management in hospitality, valid driver’s license, and strong MS Office skills.