Hotel Shuttle Driver - Guest Service & Safety

Atira Hotels; Mount Prospect (IL); On-site; USD 19,000 - 25,000; Full time

Job summary

Atira Hotels in Mount Prospect, IL is seeking a full-time Shuttle Driver to transport guests safely between locations and provide exceptional service. You will assist guests with luggage, answer questions about hotel services, and help maintain a clean, secure vehicle and environment.

Responsibilities include loading/unloading luggage, timely shuttle operations, basic vehicle maintenance, and remaining attentive to guest needs while adhering to safety standards.

Qualifications

• 1 year shuttle driving and customer service experience required.
• Valid Driver's License required.
• Morning and evening shifts required.

Responsibilities

• Safely drive hotel shuttle, ensuring timely pickups and drop-offs.
• Assist guests with loading/unloading luggage and provide information about hotel services.
• Maintain vehicle cleanliness and report maintenance issues.
• Ensure security by locking doors and maintaining a visible presence for guest assistance.
• Perform light housekeeping duties and address guest inquiries.
• Perform any other tasks/duties as assigned by the manager/ supervisor.

Skills

Customer service

Multitasking

Attention to detail

Friendly demeanor

Job description

Atira Hotels in Mount Prospect, IL is seeking a full-time Shuttle Driver to transport guests safely between locations and provide exceptional service. You will assist guests with luggage, answer questions about hotel services, and help maintain a clean, secure vehicle and environment.

Responsibilities include loading/unloading luggage, timely shuttle operations, basic vehicle maintenance, and remaining attentive to guest needs while adhering to safety standards.