Hotel Server & Bartender — Banquets & Bar Expert

Summitmgmt Corp; Memphis (TN); On-site; USD 28,000 - 42,000; Full time

Job summary

Courtyard by Marriott Memphis Downtown seeks an energetic Full-Time Server/Bartender to join our Food & Beverage team. This role supports Bistro/Bar and Banquet Operations, providing friendly, efficient service, preparing and serving beverages, processing transactions, and assisting with meetings and events.

The ideal candidate enjoys guest interaction, works well in a fast-paced setting, and is available mornings, evenings, weekends, and holidays as needed.

Qualifications

• Previous serving, bartending, restaurant, hotel, banquet, or hospitality experience preferred.
• Bartending experience and knowledge of basic beer, wine, and cocktail preparation preferred.
• Strong guest-service and communication skills.
• Friendly, professional, and outgoing demeanor.
• Ability to multitask and remain organized during busy service periods.
• Ability to accurately handle cash and credit card transactions.
• Dependable attendance and punctuality are essential.
• Ability to work independently and as part of a team.
• Must meet all state and local requirements for serving alcoholic beverages.
• Food-handler and/or alcohol-service certification may be required.
• Ability to remain professional when handling difficult or demanding guest situations.

Responsibilities

• Greet guests promptly and provide friendly, attentive service.
• Take orders and enter into POS system.
• Prepare and serve beer, wine, cocktails, and non-alcoholic beverages.
• Serve Bistro food and beverages timely and professionally.
• Provide guests with information regarding menu items, beverages, and hotel offerings.
• Check identification and follow all applicable laws and hotel policies regarding alcohol service.
• Process cash and credit card transactions accurately.
• Maintain guest checks and properly close out transactions at the end of each shift.
• Maintain a clean, organized, and well-stocked bar and Bistro service area.
• Complete opening, closing, and side-work responsibilities as assigned.
• Restock beverages, glassware, supplies, and other service items as needed.
• Assist with food and beverage service for hotel meetings, banquets, receptions, and special events.
• Review event details and banquet event orders as directed by management.
• Set up banquet rooms, beverage stations, bars, buffets, and service areas according to event requirements.
• Serve food and beverages professionally and efficiently during events.
• Provide bartending service for banquet functions when required.
• Monitor guest needs throughout events and respond promptly to requests.
• Assist with clearing tables, resetting event spaces, and banquet breakdown following functions.
• Work closely with kitchen and banquet team members to ensure smooth and timely service.
• Create a welcoming and positive experience for hotel guests and event attendees.
• Anticipate guest needs and respond promptly and professionally to requests.
• Handle guest concerns appropriately and involve management when necessary.
• Work cooperatively with hotel leadership teams.
• Maintain professional appearance and behavior at all times.
• Assist other team members and departments when business needs require.
• Maintain clean and sanitary food and beverage service areas.
• Follow all food safety, sanitation, and health department requirements.
• Follow all applicable alcohol-service laws and company policies.
• Properly store and secure alcoholic beverages and bar supplies.
• Monitor inventory and communicate product or supply shortages to management.
• Follow hotel procedures regarding cash handling, credit card transactions, and alcohol controls.
• Report safety hazards, equipment problems, guest incidents, or other concerns promptly to management.

Skills

Serving

Bartending

Guest service

Communication

Cash handling

Teamwork

Job description

Courtyard by Marriott Memphis Downtown seeks an energetic Full-Time Server/Bartender to join our Food & Beverage team. This role supports Bistro/Bar and Banquet Operations, providing friendly, efficient service, preparing and serving beverages, processing transactions, and assisting with meetings and events.

The ideal candidate enjoys guest interaction, works well in a fast-paced setting, and is available mornings, evenings, weekends, and holidays as needed.