Hotel Security & Safety Specialist

Loews Hotels & Co; Coronado (CA); On-site; USD 75,311,000 - 82,656,000; Full time

Benefits offered by this job

Health & wellness benefits

401(k) plan

Paid sick days, vacation, and holidays

Tuition reimbursement

Team member hotel rates

Job summary

Loews Coronado Bay Resort in Coronado, CA is seeking a vigilant Security Officer to protect guests, team members, and property across the 15-acre site. You will patrol, monitor access, and respond to incidents with poise and professionalism.

The role requires 1–3 years in hotel security, calm decision-making, and strong communication. Training and schedules vary; medical benefits, 401(k) and tuition support are offered.

Qualifications

• Previous experience in hotel security or a related field (1-3 years preferred).
• Ability to remain calm and make sound decisions in high-pressure situations.
• Ability to operate departmental vehicles, including electric transport vehicles.
• Knowledge of security systems, safety regulations, and emergency response protocols preferred.
• Experience in customer service or hospitality to enhance guest interactions preferred.

Responsibilities

• Monitor and control access to team member entrances, ensuring a secure environment for guests and staff.
• Execute regular patrols throughout the hotel to identify and address safety hazards, contributing to overall guest satisfaction.
• Respond effectively to emergencies in accordance with established Emergency Response Procedures, safeguarding lives and property.
• Maintain detailed logs for visitor access and package removal, enhancing security protocols and compliance with organizational policies.
• Inspect packages entering and exiting the premises, preventing unauthorized items and maintaining facility integrity.
• Document security incidents and actions taken, ensuring transparency and accountability within security operations.
• Enforce hotel policies and regulations consistently, fostering a culture of safety and respect among team members and guests.
• Interact professionally with guests, addressing concerns and enhancing their overall experience at the hotel.
• Monitor CCTV systems and assist in maintaining a secure environment, promptly reporting suspicious activities.
• Facilitate communication with management on safety-related maintenance issues, ensuring timely resolution and compliance with safety standards.
• Manage lost and found items efficiently to uphold hotel standards and improve guest trust and satisfaction.
• Collaborate with team members to support health and safety training initiatives, reinforcing a commitment to maintaining a safe workplace.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Skills

Observant Protector

Calm Decision-Maker

Clear Communicator

Integrity-Driven

Team-Oriented

Flexible hours

Education

High school diploma or equivalent

Associate’s degree in criminal justice or security management (preferred)

Tools

CCTV systems

Security technology

Job description

Loews Coronado Bay Resort in Coronado, CA is seeking a vigilant Security Officer to protect guests, team members, and property across the 15-acre site. You will patrol, monitor access, and respond to incidents with poise and professionalism.

The role requires 1–3 years in hotel security, calm decision-making, and strong communication. Training and schedules vary; medical benefits, 401(k) and tuition support are offered.