Hotel Security Officer — Protect Guests & Respond

Highgate; Dallas (TX); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(k) Retirement Plan with employer-m

Paid holidays

Paid vacation

Paid jury duty leave

Educational opportunities / Tuition

Résumé du poste

Highgate Hotels in Dallas (The Joule) seeks a Safety and Security Officer to protect guests and staff, patrol the premises, and respond to emergencies. You will maintain logs, check IDs, and uphold confidentiality while ensuring compliance with local regulations.

The role requires a High School diploma, Security Level 2 certification, physical stamina to stand long periods, and willingness to work flexible hours. This is a full-time, on-site position at The Joule Dallas.

Qualifications

• High School diploma or equivalent; hotel or related field preferred.
• Must be Security Level 2 certified.
• Flexible and long hours sometimes required.
• Physical ability to lift up to 20 pounds, stand for long periods, and deter threats.

Responsabilités

• Use proper radio etiquette at all times.
• Maintain and review daily activity log.
• Maintain confidentiality with respect to guest and employee incidents.
• Check ID of visitors/employees as necessary.
• Maintain awareness of legal limitation of position (local, state and/or federal ordinances).
• Assist guests to their rooms or assist guest’s w/entry into their rooms according to hotel standards.
• Respond to emergency situations, including medical, security, guest complaints, etc.
• Respond to altercations, and investigate.
• Monitor TV cameras.
• Administer First Aid/CPR as necessary.
• Check safety hazards.
• Complete Incident/Accident reports in a clear and concise manner.
• Monitor associates as they enter and exit the building.
• Conduct investigations relative to property losses, guest and employee accidents, and illnesses and crimes against the hotel.
• Patrol area to insure that areas are secure and free of unauthorized persons and disturbances.
• Issue and inventory pagers, radio equipment and keys on a daily bases, if applicable.
• Perform other duties as requested by management.

Connaissances

High School diploma

Security Level 2

Flexibility

Standing ability

Deterrence skills

Communication

Formation

High School diploma or equivalent

Description du poste

Highgate Hotels in Dallas (The Joule) seeks a Safety and Security Officer to protect guests and staff, patrol the premises, and respond to emergencies. You will maintain logs, check IDs, and uphold confidentiality while ensuring compliance with local regulations.

The role requires a High School diploma, Security Level 2 certification, physical stamina to stand long periods, and willingness to work flexible hours. This is a full-time, on-site position at The Joule Dallas.