Hotel Security Officer: Protect, Assist & Delight Guests

The Rittenhouse; Philadelphia (Philadelphia County); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Health benefits

Paid Time Off

401k

Life Insurance

Travel Discounts

Commuter Benefits

Wellness Program

Professional Development

Referral Bonus

Zusammenfassung

The Rittenhouse is seeking a Security Officer to monitor and protect hotel guests, staff, and property while delivering friendly, courteous service. You will patrol designated areas, respond to disturbances, file detailed incident reports, and ensure guest privacy and safety in a fast-paced environment.

Responsibilities include assisting guests with access to rooms, supporting bell staff as needed, maintaining logs, and adhering to safety and sustainability guidelines.

Qualifikationen

• High School diploma or equivalent required or preferred.
• Prior security experience is desirable.
• CPR/First Aid preferred.

Aufgaben

• Patrol designated hotel areas.
• Respond to disturbances and emergency situations.
• Maintain a daily activity log.
• Maintain confidentiality with respect to guest and employee incidents.
• Prepare incident reports and communicate information to hotel management.
• Access secured areas for authorized personnel.
• Complete incident/accident reports clearly.
• Escort guests to rooms and assist with entry.
• Be aware of guest satisfaction scores and improve service.
• Follow EarthView sustainability guidelines.
• Practice safe work habits and wear safety equipment.
• Monitor TV cameras, if applicable.
• Perform bell person tasks and assist guests with luggage.
• Perform other duties as requested by management.

Kenntnisse

Patrol

Emergency response

Incident reporting

Ausbildung

High School diploma or equivalent

Jobbeschreibung

The Rittenhouse is seeking a Security Officer to monitor and protect hotel guests, staff, and property while delivering friendly, courteous service. You will patrol designated areas, respond to disturbances, file detailed incident reports, and ensure guest privacy and safety in a fast-paced environment.

Responsibilities include assisting guests with access to rooms, supporting bell staff as needed, maintaining logs, and adhering to safety and sustainability guidelines.