Hotel Security Officer - Proactive Patrol & Guest Safety

Crescent Hotels & Resorts; Lombard (IL); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Crescent Hotels & Resorts is seeking a Security Officer to patrol hotel interiors and perimeters, observing for safety risks and responding to emergencies with calm, rational judgment. The role includes assisting guests with door lock issues, coordinating rapid responses to fire or safety hazards, and reporting any suspicious activity via radio to the supervisor on duty.

The position requires physical endurance to stand, walk, climb stairs, and move luggage or safety equipment, as well as the

Qualifications

• Must be able to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Able to communicate well with guests.
• Willing to pitch in and help coworkers.
• Thorough knowledge of the building layout and surrounding areas.
• Ability to stand, walk, or sit for extended periods.
• Adequate hearing and vision to observe safety concerns.
• Capable of bending, stooping, kneeling, and walking long distances.

Responsibilities

• Spend the majority of shift on foot patrol to observe and identify safety risks.
• Maintain order and assist guests with door locks; respond to emergencies calmly.
• Monitor entrances for suspicious activity and conduct walk-throughs.
• Answer security calls and respond promptly based on priority.
• Observe life safety systems and report alarms to the supervisor.
• Comply with attendance rules and be available for shifts.
• Perform other job-related duties as assigned.

Skills

English

Team player

Professional appearance

Observation skills

Stamina

Communication

Job description

Crescent Hotels & Resorts is seeking a Security Officer to patrol hotel interiors and perimeters, observing for safety risks and responding to emergencies with calm, rational judgment. The role includes assisting guests with door lock issues, coordinating rapid responses to fire or safety hazards, and reporting any suspicious activity via radio to the supervisor on duty.

The position requires physical endurance to stand, walk, climb stairs, and move luggage or safety equipment, as well as the