Hotel Sales Manager

Jskhotels; Mishawaka (IN); On-site; USD 52,000 - 90,000; Full time

Job summary

JSK Hospitality in Mishawaka, IN is looking for an energetic Hotel Sales Manager to lead sales efforts, build strategic relationships with corporate clients, event planners, and travel agencies, and drive revenue growth across Marriott, Hilton, and IHG brands.

You will manage key accounts, guide a sales team, and implement marketing strategies to attract new business while maintaining excellent client service from inquiry to booking.

Qualifications

• Proven outside sales and B2B experience in hospitality.
• Track record of leading sales teams and driving revenue.
• Strong negotiation and relationship-building skills.

Responsibilities

• Cultivate and maintain relationships with corporate clients, event planners, and travel agencies.
• Develop and implement marketing strategies to attract new business and retain existing customers.
• Manage B2B sales initiatives by identifying target markets, conducting outreach, and closing deals.
• Utilize Delphi CRM to track leads, monitor sales pipelines, and analyze performance metrics.
• Lead negotiations with clients to secure profitable contracts while ensuring customer satisfaction.
• Oversee business development by analyzing market trends, competitor strategies, and customer needs to identify growth opportunities.
• Provide exceptional customer service by addressing client inquiries and guiding them from inquiry to booking.

Skills

Outside sales

B2B sales

Leadership

Negotiation

Marketing strategy

Customer relationship management

Tools

Delphi CRM

Job description

Courtyard and Springhill Locations in Mishawaka

JSK Hospitality is a rapidly expanding hospitality group in Northern Indiana, operating Marriott, Hilton, and IHG brands. With new properties in Kentucky and Mishawaka, we offer numerous opportunities for growth. If you're passionate about service and career development, we promote from within and invest in our people so you can build your future with us.

Job Summary

We are seeking an energetic and motivated Hotel Sales Manager to lead our sales efforts and drive business growth. In this role, you will develop strategic relationships, identify new opportunities, and manage key accounts to maximize revenue. Your leadership will inspire our sales team and elevate our hotel's presence in the competitive market.

Responsibilities

• Cultivate and maintain strong relationships with corporate clients, event planners, and travel agencies through proactive outside sales efforts.
• Develop and implement effective marketing strategies to attract new business and retain existing customers.
• Manage B2B sales initiatives by identifying target markets, conducting outreach, and closing deals that align with hotel objectives.
• Utilize technology sales tools such as Delphi to track leads, monitor sales pipelines, and analyze performance metrics.
• Lead negotiations with clients to secure profitable contracts while ensuring customer satisfaction and loyalty.
• Oversee business development activities by analyzing market trends, competitor strategies, and customer needs to identify growth opportunities.
• Provide exceptional customer service by addressing client inquiries promptly and ensuring a seamless experience from inquiry to booking.

Skills

• Proven experience in outside sales, management, and B2B sales within the hospitality or related industries.
• Strong marketing acumen combined with technical sales expertise to promote hotel services effectively.
• Proficiency in Delphi or similar CRM platforms for account management and analysis skills.
• Excellent negotiation skills with a focus on building long-term relationships.
• Demonstrated leadership abilities to motivate teams and drive results in a fast-paced environment.
• Business development expertise with a strategic mindset for expanding market reach.
• Exceptional customer service skills to ensure client satisfaction at every touchpoint.

JSK Hospitality is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.