Hotel Sales & Guest Experience Lead

KMG Hotels; North Kansas City (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

KMG Hotels in North Kansas City, MO seeks a dynamic Sales associate to drive revenue growth, cultivate key relationships, and manage a full calendar of meetings and events throughout the year. A polished hospitality professional with leadership instincts and a proactive sales mindset is needed to deliver extraordinary guest experiences.

The role focuses on developing sales and marketing strategies, securing new and repeat business, and collaborating with senior leadership to strengthen

Qualifications

• Marriott brand experience required.
• Strong leadership and organizational skills.
• Proven ability to prospect and grow accounts.
• Excellent communication and administrative skills.
• Knowledge of local hotel market is beneficial.

Responsibilities

• Develop and execute sales and marketing strategies to maximize revenue and profitability.
• Lead client outreach, build partnerships, and secure new and repeat business.
• Present as a confident, professional leader who sets the tone for excellence.
• Support annual sales and marketing planning to achieve forecasts and targets.
• Collaborate with senior leadership on initiatives strengthening competitive position.
• Uphold Marriott brand standards and compliance requirements.
• Engage with guests to solicit feedback and enhance guest experiences.
• Mentor front desk agents to ensure strong processes and accountability.

Skills

Marriott brand

Leadership

Organization

Communication

Administration

Prospecting

Account growth

Tools

Fosse

Salesforce

MS Word

Excel

Outlook

Job description

KMG Hotels in North Kansas City, MO seeks a dynamic Sales associate to drive revenue growth, cultivate key relationships, and manage a full calendar of meetings and events throughout the year. A polished hospitality professional with leadership instincts and a proactive sales mindset is needed to deliver extraordinary guest experiences.

The role focuses on developing sales and marketing strategies, securing new and repeat business, and collaborating with senior leadership to strengthen