Sales Manager

Hyatt Hotels Corporation

Kansas City (MO)

On-site

USD 70,000 - 90,000

Full time

3 days ago

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Benefits offered by this job

Free room nights

Medical, Prescription, Dental and V—is

Life and Disability Insurance

401K with company match

Paid Time Off

Paid Family Bonding Time

Employee Stock Purchase Plan

Discounts at retailers

Tuition Reimbursement

Subsidized parking

Job summary

Hyatt Hotels Corporation is seeking a Sales Manager for Hotel Kansas City to proactively secure group business and drive revenue. This client-facing role emphasizes relationship-building, site inspections, and compelling proposals to convert opportunities into measurable hotel performance gains.

You will partner with clients and hotel teams, manage multiple accounts, and contribute to strategic sales initiatives while maintaining strong communication and organizational discipline.

Qualifications

At least 2 years of progressive hotel sales experience.
Demonstrated experience developing client relationships and generating group hotel business.
Strong prospecting, relationship-building, presentation, and communication skills.
Ability to manage multiple accounts, opportunities, priorities, and deadlines effectively.
Strong organizational skills and attention to detail.
Proficiency with Microsoft Office and standard business technology.
Ability to communicate consistently and professionally with clients, colleagues, and hotel partners.
Flexibility to work occasional weekends and variable hours based on client and business needs.

Responsibilities

Solicit and develop group business within assigned market segments through individual and collaborative sales efforts.
Develop and execute action plans designed to generate new business and grow existing accounts.
Achieve assigned revenue, pace, production, and sales activity goals.
Maintain an active sales funnel and consistently advance qualified opportunities through the sales cycle.
Conduct local and domestic sales calls using available company resources to generate new business and strengthen existing relationships.
Build awareness of Hotel Kansas City within assigned markets through prospecting, networking, client engagement, and industry participation.
Develop and maintain market and competitive awareness to identify revenue opportunities and support proactive sales strategies.
Assist in developing strategies to increase market share and strengthen the hotel's competitive position.
Develop networking opportunities through participation in appropriate community and professional associations, activities, and events.
Build and maintain strong relationships with prospective and existing clients.
Conduct engaging and memorable site inspections that showcase Hotel Kansas City’s product and guest experience.
Develop creative proposals and recommendations responsive to client needs and business opportunities.
Maintain consistent, professional written and verbal communication throughout the sales process.
Provide timely follow-up and maintain ownership of assigned opportunities through appropriate transition to hotel operations.
Maintain accurate and timely sales activity, account, pipeline, and weekly reporting.
Manage competing priorities and client needs with strong organization, attention to detail, and follow-through.
Partner effectively with Sales colleagues and other hotel departments to support successful client experiences and business execution.
Contribute to annual sales and marketing planning and other departmental initiatives.
Use available systems, tools, resources, and leadership support effectively.
Perform other duties and support hotel sales initiatives as business needs require.

Skills

Hotel sales

Relationship-building

Prospecting

Presentation

Communication

Account management

Organization

Microsoft Office

Education

Bachelor's degree

Job description

Summary

Sales Manager

Hotel Kansas City

Hotel Kansas City sets the standard for grand hospitality from within the historic Kansas City Club Building, blending more than a century of history with modern luxury. With 144 guest rooms, acclaimed food and beverage experiences, and approximately 20,000 square feet of distinctive meeting and event space, we create memorable experiences for groups, meetings, events, and travelers from around the world.

We are seeking an experienced hospitality sales professional who enjoys building relationships, developing new business, and contributing to strong hotel performance.

Position Overview

Reporting to the Director of Sales, Marketing & Events, the Sales Manager is responsible for proactively soliciting, developing, and securing group business within assigned market segments to achieve hotel room revenue goals and increase market share.

This is a client-facing, revenue-producing sales role requiring strong relationship-building skills, consistent prospecting and follow-through, and effective management of assigned accounts and opportunities. The Sales Manager partners with clients and hotel teams to create compelling proposals, conduct memorable site inspections, and convert qualified opportunities into business for Hotel Kansas City.

Success requires a proactive sales approach, strong organization, effective communication, and the ability to manage multiple accounts and opportunities while contributing positively to a collaborative team environment.

What You'll Do

Sales & Business Development

Solicit and develop group business within assigned market segments through individual and collaborative sales efforts.
Develop and execute action plans designed to generate new business and grow existing accounts.
Achieve assigned revenue, pace, production, and sales activity goals.
Maintain an active sales funnel and consistently advance qualified opportunities through the sales cycle.
Conduct local and domestic sales calls using available company resources to generate new business and strengthen existing relationships.
Build awareness of Hotel Kansas City within assigned markets through prospecting, networking, client engagement, and industry participation.
Develop and maintain market and competitive awareness to identify revenue opportunities and support proactive sales strategies.
Assist in developing strategies to increase market share and strengthen the hotel's competitive position.
Develop networking opportunities through participation in appropriate community and professional associations, activities, and events.

Client Experience & Conversion

Build and maintain strong relationships with prospective and existing clients.
Conduct engaging and memorable site inspections that showcase Hotel Kansas City's distinctive product and guest experience.
Develop creative proposals and recommendations responsive to client needs and business opportunities.
Maintain consistent, professional written and verbal communication throughout the sales process.
Provide timely follow-up and maintain ownership of assigned opportunities through appropriate transition to hotel operations.

Execution & Hotel Partnership

Maintain accurate and timely sales activity, account, pipeline, and weekly reporting.
Manage competing priorities and client needs with strong organization, attention to detail, and follow-through.
Partner effectively with Sales colleagues and other hotel departments to support successful client experiences and business execution.
Contribute to annual sales and marketing planning and other departmental initiatives.
Use available systems, tools, resources, and leadership support effectively.
Perform other duties and support hotel sales initiatives as business needs require.

Qualifications

Required

At least 2 years of progressive hotel sales experience.
Demonstrated experience developing client relationships and generating group or related hotel business.
Strong prospecting, relationship-building, presentation, and communication skills.
Ability to manage multiple accounts, opportunities, priorities, and deadlines effectively.
Strong organizational skills and attention to detail.
Proficiency with Microsoft Office and standard business technology.
Ability to communicate consistently and professionally with clients, colleagues, and hotel partners.
Ability to work collaboratively across departments and contribute positively within a team environment.
Flexibility to work occasional weekends and variable hours based on client and business needs.

Preferred

Experience selling group business within a full-service, upscale, luxury, lifestyle, or independent hotel environment.
Bachelor's degree.

Who You Are

You are a proactive, relationship-driven hospitality sales professional who enjoys pursuing new business, developing accounts, and representing a distinctive hotel product. You are organized, responsive, collaborative, and comfortable being accountable for sales activity and revenue results while contributing to a positive and high-performing team environment.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We offer excellent benefits