Hotel Sales & Group Reservations Coordinator

Fort Lauderdale Marriott Coral Springs Hotel & Conference Center - Atrium Hospitality; Town of Florida (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k) plan with company match

Comprehensive health coverage

Paid Time Off & Vacation

DailyPay

Tuition reimbursement

Exclusive discounts

Brand discounts

Job summary

Fort Lauderdale Marriott Coral Springs Hotel & Conference Center is seeking a detail-oriented front desk/administrative support associate to assist the sales team, handle inquiries, and coordinate group reservations. You will support proposals, contracts, and communication with clients while maintaining guest-focused service.

Ideal candidates bring 1 year of customer service or administrative experience, strong written and verbal communication, and familiarity with MS Office; hotel systems like

Qualifications

• At least 1 year of customer service or administrative experience.
• Friendly, detail-oriented multitasker with excellent written and verbal communication.
• Proficiency in Microsoft Office; bonus for hotel systems like Delphi.fdc or Opera.
• Able to manage desk duties, phone, email, and system tasks throughout the day.

Responsibilities

• Support the sales team by handling inquiries, leads, phone calls, reports, and general admin work.
• Assist group, catering, and business travel clients with reservations, rooming lists, updates, and questions.
• Help prepare proposals, contracts, and group documentation, including uploading signed agreements.
• Manage on-property social media accounts (if applicable), including posting and responding to guest reviews.
• Collaborate with Convention and Visitors Bureaus, manage office supplies, and pitch in wherever needed.
• Assist with research, billing questions, reward points, and brand systems like Delphi or OnQ.

Skills

Customer service

Administrative support

Communication

Tools

Microsoft Office

Delphi.fdc/Opera

Job description

Fort Lauderdale Marriott Coral Springs Hotel & Conference Center is seeking a detail-oriented front desk/administrative support associate to assist the sales team, handle inquiries, and coordinate group reservations. You will support proposals, contracts, and communication with clients while maintaining guest-focused service.

Ideal candidates bring 1 year of customer service or administrative experience, strong written and verbal communication, and familiarity with MS Office; hotel systems like