Hotel Sales & Group Coordinator - Guest Experience

Lexima; Silverthorne (CO); On-site; USD 42,000 - 56,000; Full time

Job summary

Hotel Indigo in Colorado seeks a Sales Coordinator to oversee group needs and provide sales support, maintaining professional client relationships and high standards of service.

You will collaborate with hotel departments, handle inquiries, conduct site tours, and assist in promotions and group block management.

The role emphasizes organization, independence, and fluent English, with opportunities to contribute to guest satisfaction and revenue growth.

Qualifications

• Two- or four-year degree in hospitality preferred.
• High school diploma required.
• Fluent English and strong communication skills are essential.
• Valid driver’s license required; MVR must meet brand qualifications.

Responsibilities

• Develop understanding of hotel operations including F&B, front desk, reservations, housekeeping, and guest services.
• Coordinate with departments to fulfill services for clients and potential guests.
• Respond to inquiries from individuals and groups promptly.
• Conduct site tours for potential clients and guests as needed.
• Attend weekly sales meetings and contribute to strategy.
• Maintain relationships with existing clients and seek revenue growth.
• Solicit in-house guests for sales leads and referrals.
• Assist in promotions relating to direct sales segments.
• Manage group bookings, including resumes, confirmations, charges, and cutoffs.
• Prepare post-conference reports and other management reports as needed.

Skills

Organizational skills

Presentation skills

Independent work

Self-starter

Fluent English

Driver's license

MVR requirements

Hospitality knowledge

Education

Two- or four-year college degree in Hospitality/Hotel Management

High school diploma or equivalent

Experience with Select/Focus/Extended Hotel Stay programs

Job description

Hotel Indigo in Colorado seeks a Sales Coordinator to oversee group needs and provide sales support, maintaining professional client relationships and high standards of service.

You will collaborate with hotel departments, handle inquiries, conduct site tours, and assist in promotions and group block management.

The role emphasizes organization, independence, and fluent English, with opportunities to contribute to guest satisfaction and revenue growth.