Hotel Safety & Guest Protection Specialist

Hampton Inn Philadelphia Center City - Convention Center; Philadelphia (Philadelphia County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401k Match

Life Insurance

Travel Discounts

Transit Benefits

Wellness Program

Professional Development

Referral Bonus

Job summary

Hampton Inn Philadelphia Center City - Convention Center is seeking a Security Officer to protect guests and assets while maintaining a welcoming hotel atmosphere. You will patrol, respond to disturbances, and document incidents, working with hotel management to uphold safety standards and guest satisfaction.

The role may require varied shifts, standing, and physical tasks in a fast-paced hotel environment.

Qualifications

• High school diploma or equivalent preferred.
• Prior security experience desirable.
• CPR/First Aid preferred.

Responsibilities

• Patrol designated hotel areas.
• Respond to disturbances and emergencies.
• Prepare incident reports for management.
• Escort guests and assist with room entry.
• Maintain confidentiality of incidents.
• Monitor security cameras where applicable.
• Follow safety guidelines and OSHA standards.
• Support bell staff as needed.

Skills

Customer service mindset

Observation skills

Communication skills

Education

High School diploma or equivalent

CPR/First Aid certification

Job description

Hampton Inn Philadelphia Center City - Convention Center is seeking a Security Officer to protect guests and assets while maintaining a welcoming hotel atmosphere. You will patrol, respond to disturbances, and document incidents, working with hotel management to uphold safety standards and guest satisfaction.

The role may require varied shifts, standing, and physical tasks in a fast-paced hotel environment.