Hotel Security & Guest Safety Lead

Hamilton Hotel Washington, D.C.; Washington (District of Columbia); On-site; USD 42,000 - 52,000; Full time

Job summary

Hamilton Hotel Washington, D.C. is seeking a Security Officer to patrol the property, ensure guest and asset safety, and respond to incidents with professionalism and discretion.

You will perform routine logs, report discrepancies, escort guests as needed, and participate in ongoing safety training to maintain a secure environment for all guests and staff. The role requires strong observation, clear communication via radio, and the ability to remain calm under pressure while protecting life and

Qualifications

• High school diploma or GED required.
• Minimum six months to one year related experience and/or training.
• Regular and reliable attendance.

Responsibilities

• Knowing the complete hotel facilities and layout including emergency procedures.
• Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions.
• Patrol interior hallways and public areas ensuring safety of guests and property.
• Prepare routine logs of status of patrolled areas.
• Prepare security incident report and notify appropriate managers when an incident occurs.
• Escort guests when asked to parking lot areas and assist with luggage if needed.
• Respond to guest questions regarding the hotel. Know the lay out of the hotel including all suites, meeting rooms and all outlets' location and hours of operation
• Report and/or follow-up on any complaints, problems a guest may experience in a timely and professional fashion to ensure a quality guest experience.
• Attend emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
• Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers.

Education

High School Diploma or GED

Job description

Hamilton Hotel Washington, D.C. is seeking a Security Officer to patrol the property, ensure guest and asset safety, and respond to incidents with professionalism and discretion.

You will perform routine logs, report discrepancies, escort guests as needed, and participate in ongoing safety training to maintain a secure environment for all guests and staff. The role requires strong observation, clear communication via radio, and the ability to remain calm under pressure while protecting life and