Hotel Room Service AM/PM

Moody-Gardens,-Inc.-Resort-and-Attractions; Galveston (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Paycom - ATS in Galveston, TX seeks a courteous Room Service Attendant to deliver meals to guest rooms and set up service per requests. You will greet guests, explain menu items, and ensure accuracy of orders with the kitchen. The role involves handling payments and maintaining a clean, stocked service area.

Applicants should be able to stand for long periods, lift up to 50 pounds, and work early mornings, evenings, weekends, and holidays as needed.

Qualifications

• Excellent customer service and communication skills.
• Stamina to stand and walk for long shifts and lift up to 40–50 pounds.
• Ability to handle transactions and calculate checks.
• Valid local food handler card or alcohol service permit when required.

Responsibilities

• Deliver food and beverage trays to guest rooms promptly.
• Greet guests, set up meals, and explain menu items.
• Verify kitchen orders against guest receipts before serving.
• Process payments, including cash, credit cards, or charging to room.
• Clear and remove used trays, carts, and dishes from rooms and hallways.
• Stock condiments, roll silverware, and maintain cleanliness of the service station.

Skills

Customer service

Physical stamina

Basic math

Flexibility

Job description

Key ResponsibilitiesOrder Delivery: Transport food and beverage trays or carts to guest rooms promptly.In-Room Setup: Greet guests, set up the meal on a table or tray as requested, and explain menu items.Order Accuracy: Check kitchen orders against guest receipts before leaving the service area.Payment Processing: Handle cash, process credit cards, or charge meals directly to the guest's room account.Area Maintenance: Clear and retrieve used trays, carts, and dishes from guest rooms and hallways.Station Upkeep: Stock condiments, roll silverware, and clean the room service work station.Qualifications & RequirementsCustomer Service: Strong communication skills and a friendly, welcoming attitude.Physical Stamina: Ability to stand and walk for long shifts, and lift or push weights up to 40–50 pounds.Basic Math: Ability to handle transactions and calculate checks accurately.Certifications: Valid local food handler card or alcohol service permit when required.Flexibility: Availability to work early mornings, late nights, weekends, and holidays