Hotel Room Quality Auditor

HRI Hospitality; Shreveport (LA); On-site; USD 30,000 - 42,000; Full time

Job summary

Hilton Shreveport is seeking a Room Inspector to uphold brand cleanliness and quality standards across guest rooms and public spaces. You will provide immediate feedback and coaching to Room Attendants to improve deficiencies and support consistent service excellence.

Responsibilities include stocking rooms, reporting maintenance issues promptly, assisting with training, and helping manage daily scheduling and workflow for the housekeeping team.

Qualifications

• Education: High school diploma or equivalent required.
• Hospitality coursework or certification preferred.
• Experience: Minimum 1 year of housekeeping experience in a hotel; prior inspection or supervisory experience preferred.
• Experience with housekeeping systems (HotSOS, OnQ, Opera, etc.) a plus.

Responsibilities

• Inspect guest rooms and public areas for cleanliness, condition, and compliance with brand standards.
• Provide immediate feedback and coaching to Room Attendants to correct deficiencies.
• Ensure rooms are properly stocked with amenities and supplies.
• Communicate maintenance issues and ensure timely follow-up.
• Assist in training new housekeeping staff on procedures and standards.
• Support the housekeeping leadership team with scheduling, assignments, and workflow management.
• Verify completion and accuracy of daily cleaning assignments.
• Assist with inventory counts, supply control, and documentation as needed.
• Respond to guest requests and resolve concerns courteously and professionally.
• Perform additional duties as assigned by management.

Skills

Attention to detail

Communication

Coaching

Leadership

Documentation

Organizational skills

Time management

Safety protocols

Chemical handling

Physical strength

Shift flexibility

Education

High school diploma or equivalent

Hospitality coursework or certification

Tools

HotSOS

OnQ

Opera

Job description

Hilton Shreveport is seeking a Room Inspector to uphold brand cleanliness and quality standards across guest rooms and public spaces. You will provide immediate feedback and coaching to Room Attendants to improve deficiencies and support consistent service excellence.

Responsibilities include stocking rooms, reporting maintenance issues promptly, assisting with training, and helping manage daily scheduling and workflow for the housekeeping team.