Hotel Room Inspector - $19/hr + Weekend Bonus

Treasure Island Resort & Casino; Welch Township (MN); On-site; USD 22,000 - 30,000; Full time

Job summary

Treasure Island Resort & Casino in Welch Township, MN is seeking a dedicated Guest Room Attendant to maintain clean, inviting accommodations. You will inspect rooms, respond to guest needs, and collaborate with front desk and hotel staff to ensure exceptional service.

The role requires at least 1 year of housekeeping experience, strong attention to detail, and the ability to work quickly under pressure. Weekend shift differential applies, and a flexible schedule is expected.

Qualifications

• 1 year of guest room attendant or similar housekeeping experience.

Responsibilities

• Inspect guest rooms and public spaces for standards and notify front desk of needs.
• Clean and strip rooms, manage cleaning chemicals, and remove trash.
• Turn in lost and found items and monitor rooms for security.
• Report damages and generate maintenance work orders.
• Assist other staff, including cleaning hotel rooms.

Skills

Housekeeping experience

Attention to detail

Communication skills

Stamina/physical fitness

Job description

Pay Rate: $19.00 an hour with $2.00 an hour additional shift differential on Saturday and Sunday

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Inspect guest rooms and public spaces to ensure compliance with standards, verify room status and notify front desk of room availability and needs
• Clean and strip rooms, portion cleaning chemicals, remove dirty service items / trash from halls and rooms
• Turn in lost and found items
• Monitor rooms and corridors for security purposes
• Report room damages, out-of-order items and identify areas needing repair and generate maintenance work orders
• Assist other staff as needed, including cleaning hotel rooms

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Required Knowledge and Certification:

• 1-year guest room attendant or similar housekeeping experience

Preferred Knowledge and Certification:

• Previous lead experience in a similar position

Required Skills:

• Accurate and detail-oriented
• Highly organized and ability to adapt quickly to changing priorities
• Excellent verbal and interpersonal communication skills including answering radio calls

Required Abilities:

• Ability to work fast and efficiently and complete multiple tasks under pressure while keeping good communication flow with other Hotel staff
• Ability to meet deadlines
• Ability to follow established dress code policies and practice good personal hygiene
• Ability to learn appropriate chemical usage / portions and proper equipment usage
• Ability to interact with guests, coworkers and management in a professional and courteous manner
• Ability to serve both internal and external customers
• Ability to speak in a clear, concise and pleasant voice

PHYSICAL DEMANDS

• Must be able to walk and/or stand and exert fast-paced mobility for periods of up to 8+ hours
• Must have a good sense of balance, and be able to bend and kneel and stoop
• Must be able to reach and twist routinely
• Must be able to push, pull and grasp objects routinely
• Must have the ability to independently lift up to 40 pounds occasionally
• Must be able to perform repetitive hand and wrist motions
• Must have good eye hand coordination

WORKING ENVIRONMENT

• Work is performed in hotel rooms, bathrooms and laundry area, including exposure to heat and fumes such as cigarette smoke and cleaning chemicals; May require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke
• Must be able to work in cramped, tight quarters
• Must be willing to work a flexible schedule including all shifts, weekends and holidays
• Occasionally must deal with angry or hostile individuals