ROOM INSPECTOR

ViziRecruiter,LLC.; Northern (KY); Hybrid; USD 17,000 - 21,000; Full time

Job summary

PENN Entertainment is seeking a Room Attendant to maintain immaculate accommodations and support guest satisfaction in a fast-paced hotel environment. You will assign rooms, supervise team members, and ensure cleaning performance aligns with hospitality standards.

The role requires teamwork, urgency, and adherence to OSHA safety guidelines, while using the hotel management system to monitor room status. Prior housekeeping experience is preferred, with physical stamina to handle the demands of

Qualifications

• High school diploma or equivalent.
• Must perform duties with a sense of urgency.
• Knowledge of OSHA safety standards and local health dept rules.
• Knowledge of hotel management system to check/update room status (preferred).
• Knowledge of facilities; maintain a friendly, welcoming attitude at all times.

Responsibilities

• Assigns guest rooms to be cleaned.
• Inspects vacant rooms for top conditions and housekeeping standards.
• Supervises Room Attendants to protect hotel property from damage.
• Reports maintenance problems to protect property.
• Ensures staff appearance, carts, equipment, and supplies are in order.

Skills

Teamwork

Urgency

Attention to safety

Customer service

Physical stamina

Education

High school diploma or equivalent

Tools

Hotel management system

Job description

Introduction

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—mayvaryby position.Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Ensures maximum efficiency in performance of Room Attendants to acquire and maintain immaculate accommodations.
• Assigns guest rooms to be cleaned.
• Inspects all vacant rooms for efficient top conditions and meeting housekeeping specifications.
• Supervises all Room Attendants to assure protection of all hotel property for possible damage.
• Report all maintenance problems to ensure protection of all hotel property for possible damage.
• Checks Room Attendants’ appearance, carts, equipment and cleaning supplies. Ensures storerooms are properly stocked with linens and supplies.
• Ensures Room Attendants’ work meets the requirements of hospitality operations.
• Ensures all departmental, property policies, procedures, and performance standards are maintained.
• Responsible for training employees; planning, assigning, and directing work; evaluating performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Responsible for providing exceptional Red Carpet Customer Service to all guests.

Requirements

• High school diploma or equivalent.
• Must perform duties with a sense of urgency.
• Knowledge of all safety and health standards set by OSHA and local Health Department.
• Knowledge of hotel management system to inquire about and update room status preferred.
• Knowledge of all facilities. Ensure that employees maintain a pleasant, friendly and welcoming attitude at all times.
• Must be able to work as a team with other employees.
• Housekeeping experience preferred.
• Knowledge of hotel property management system preferred.
• Ability to tilt head back and look up.
• Ability to perform frequent, circular motions with hands and/or arms.
• Ability to handle exposure to moving mechanical parts and high, precarious places.
• Ability to use ladders, as well as clean ground level areas.
• Ability to transport all supplies to and from work areas.
• Must be able to stoop, bend, push, pull, lift and carry up to 25 pounds.
• Must be able to maneuver in hotel areas, up and down stairs and reach above shoulder level.
• Must be able to work in areas containing second-hand smoke.
• Must be able to work with cleaning chemicals and be able to handle chemical fumes and airborne particles (on occasion).
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.