Hotel Room Attendant - PTO & Insurance from Day 1

Hotel Leveque; Donna (TX); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Insurance from Day 1

Paid time off from Day 1

Holiday pay from Day 1

Hotel & travel discounts

Professional development & promotion

Job summary

Victoria Palms Inn & Suites in Donna, TX, is seeking a Room Attendant to deliver and exceed guest expectations by cleaning and styling hotel rooms and public areas to brand standards. The position supports a resort-style setting with a heated outdoor pool, a seasonal restaurant, and suites offering full kitchens and separate bedrooms.

Located just minutes from the Rio Grande and local attractions, the hotel emphasizes guest services, teamwork with hotel leadership, and a professional image that

Qualifications

• Effective verbal and written communication skills.
• Must be able to speak, read, and write in primary language(s) used in the workplace.
• 8+ hours per day; stand and walk frequently throughout the workday.
• Lift, lower, and maneuver up to 30 pounds occasionally.
• Reach, bend, stoop, and pivot frequently throughout the workday.

Responsibilities

• Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
• Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.
• Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by hotel leadership.

Skills

Verbal & written communication

Language proficiency

Physical stamina

Lifting up to 30 lbs

Mobility & flexibility

Job description

Victoria Palms Inn & Suites in Donna, TX, is seeking a Room Attendant to deliver and exceed guest expectations by cleaning and styling hotel rooms and public areas to brand standards. The position supports a resort-style setting with a heated outdoor pool, a seasonal restaurant, and suites offering full kitchens and separate bedrooms.

Located just minutes from the Rio Grande and local attractions, the hotel emphasizes guest services, teamwork with hotel leadership, and a professional image that