Guestroom Experience Attendant - Hotel Discounts & Perks

TPG Hotels & Resorts, Inc.; Irving (TX); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401(k) with company match

Paid Time Off

Employee Assistance Program

Hotel discounts across TPG portfolio

Job summary

TPG Hotels and Resorts is seeking a Room Attendant to maintain cleanliness in guest rooms and public areas, ensuring a welcoming atmosphere for guests. Responsibilities include cleaning rooms, bathrooms, restocking supplies, and reporting maintenance needs.

The role requires attention to detail, reliability, and strong guest service skills to uphold high cleanliness and safety standards within our Irving, Texas properties.

Qualifications

• Previous experience in housekeeping or a related role is a plus.
• Attention to detail, thoroughness and knowledge in proper cleaning techniques, chemicals, and equipment.
• Ability to work independently and efficiently to complete assigned rooms and tasks.
• Strong communication skills for interacting with guests and team members.
• Basic understanding of safety and sanitation practices.
• Flexibility to work nights, weekends, and holidays as needed.

Responsibilities

• Room Cleaning: Clean and tidy guest rooms according to established standards.
• Bathroom Maintenance: Clean and sanitize bathrooms and amenities.
• Surface Cleaning: Dust and wipe furniture, surfaces, and decorative items.
• Restocking: Refill toiletries, towels, and linens.
• Trash Removal: Empty bins and replace liners.
• Floor Care: Sweep, mop, and vacuum floors.
• Report Maintenance Issues to appropriate personnel.
• Lost and Found: Report items to supervisor.
• Guest Interaction: Interact professionally with guests and respond to inquiries.
• Privacy and Security: Follow procedures to protect guest privacy.

Skills

Attention to detail

Communication skills

Independence

Safety & sanitation knowledge

Flexibility (nights/weekends/holidays)

Job description

TPG Hotels and Resorts is seeking a Room Attendant to maintain cleanliness in guest rooms and public areas, ensuring a welcoming atmosphere for guests. Responsibilities include cleaning rooms, bathrooms, restocking supplies, and reporting maintenance needs.

The role requires attention to detail, reliability, and strong guest service skills to uphold high cleanliness and safety standards within our Irving, Texas properties.