Hotel Room Attendant | Flexible Shifts & Guest Service

IHG Hotels & Resorts; Killeen (TX); On-site; USD 19,000 - 27,000; Full time

Job summary

IHG Hotels & Resorts is seeking a housekeeping professional to maintain clean, welcoming guest rooms and common areas in our Texas hotel. You will follow standards to ensure rooms are spotless and memorable for guests, assist guests with needs, and communicate with supervisors on progress and repairs.

This role emphasizes safety, organization, and teamwork, with potential for deep cleaning tasks, turndown duties, and flexible shifts including nights, weekends, and holidays.

Qualifications

• Role requires physical stamina for long hours on your feet.
• Ability to lift up to 23 kilograms and push/pull heavy objects.
• Ability to bend and kneel for tasks.
• Reading, writing and basic maths literacy required.
• Willingness to work nights, weekends and holidays.

Responsibilities

• Ensure guest rooms meet brand standards and are welcoming.
• Assist guests with needs, such as toothbrushes or directions.
• Update supervisor on room service progress and repairs.
• Follow safety procedures and wear protective equipment.
• Keep supplies organized and minimize waste.
• Log lost and found items and reunite with owners.
• Work as part of a team and coordinate with other departments.
• Assist with deep cleaning and occasional turndown duties.

Skills

Physical stamina

Lifting up to 50 lbs

Bend and kneel

Literacy skills

Flexible shifts

Job description

IHG Hotels & Resorts is seeking a housekeeping professional to maintain clean, welcoming guest rooms and common areas in our Texas hotel. You will follow standards to ensure rooms are spotless and memorable for guests, assist guests with needs, and communicate with supervisors on progress and repairs.

This role emphasizes safety, organization, and teamwork, with potential for deep cleaning tasks, turndown duties, and flexible shifts including nights, weekends, and holidays.