Guest Room Attendant – Create Fresh, Welcoming Stays

IHG Hotels & Resorts; Boston (MA); Sur place; USD 19 000 - 28 000; Plein temps

Résumé du poste

IHG Hotels & Resorts is hiring a Room Attendant to keep our rooms and suites fresh and welcoming after a busy day. You’ll create a comfortable haven for guests, provide amenities and assist with directions or requests as needed.

This role emphasizes physical fitness, ability to lift up to 50 lbs, flexible shifts including nights and holidays, and teamwork across departments to ensure top-quality service.

Qualifications

• It's a physical role and you'll be on your feet most of the day.
• Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
• You'll might need to bend and kneel to complete some activities.
• Literacy skills - reading, writing and basic maths skills.
• Flexible attitude to shifts - you may need to work nights, weekends and/or holidays.

Responsabilités

• Ensure rooms and suites meet high cleanliness standards.
• Assist guests with small requests (toiletries, directions, etc.).
• Notify supervisor of room service progress and repairs needed.
• Follow safety procedures and wear PPE as required.
• Keep supplies organized and minimize waste.
• Log lost and found items and reunite with owners.
• Maintain a neat uniform and team communication with hotel departments.
• May assist with deep cleaning projects and turndown duties.
• Support other duties as assigned.

Connaissances

Physical fitness

Lifting up to 50 pounds

Reading & basic math

Flexible shifts

Description du poste

IHG Hotels & Resorts is hiring a Room Attendant to keep our rooms and suites fresh and welcoming after a busy day. You’ll create a comfortable haven for guests, provide amenities and assist with directions or requests as needed.

This role emphasizes physical fitness, ability to lift up to 50 lbs, flexible shifts including nights and holidays, and teamwork across departments to ensure top-quality service.