Guest Room Attendant - Cleanliness & Guest Care

IHG Hotels & Resorts; Augusta (GA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Uniform provided

Room discounts

Training programs

Job summary

IHG Hotels & Resorts is hiring for a housekeeping role. You will keep guest rooms immaculate and assist guests with their needs, from locating amenities to guiding them around the property.

This is a physical role requiring stamina. You may work nights, weekends, and holidays; lifting up to 50 pounds and occasional bending or kneeling are expected. Uniforms are provided and ongoing training is offered.

Qualifications

• It’s a physical role and you’ll be on your feet most of the day; fitness is important.
• Occasional lifting of items up to 50 pounds / 23 kilograms.
• Bend and kneel to complete activities.
• Literacy skills – reading, writing and basic maths.
• Flexible attitude to shifts – nights, weekends, holidays may be required.

Responsibilities

• Make sure every room is at its absolute best for our guests.
• Help guests with needs and guide them to elevators or other services.
• Keep supervisor informed of progress or problems.
• Monitor and control supplies to minimise waste.
• Reunite guests with lost or misplaced items.
• Assist with deep cleaning projects as needed.

Skills

Stamina/Physical fitness

Customer service

Literacy skills

Job description

IHG Hotels & Resorts is hiring for a housekeeping role. You will keep guest rooms immaculate and assist guests with their needs, from locating amenities to guiding them around the property.

This is a physical role requiring stamina. You may work nights, weekends, and holidays; lifting up to 50 pounds and occasional bending or kneeling are expected. Uniforms are provided and ongoing training is offered.