Hotel Room Attendant: Detail-Driven & Guest-Focused

Colwen Management Inc; Somerville (MA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance with Company-FundedH

Vision Insurance

Flexible Spending Accounts

401K Plan – Employer Match

Hotel Discount Travel Program

Exclusive Associate Discounts

Training and Development Programs

Job summary

The Row Hotel at Assembly Row, 360 Foley Street, Somerville, MA 02145, USA, is seeking motivated Housekeepers to join our team. You will perform cleaning tasks across guest rooms to meet Colwen and brand standards, ensuring guest privacy and high service levels.

Responsibilities include prioritizing rooms, restocking supplies, responding to guest requests, and maintaining cleanliness, with a focus on accuracy and efficiency.

Qualifications

• Prior experience as a cleaner or housekeeper, hotel experience preferred.
• Detail-oriented and thorough.
• Remain discreet and respect privacy of guests.

Responsibilities

• Receive list of assigned rooms from manager and prioritize rooms.
• Clean, stock and maintain assigned guest rooms according to Colwen and brand standards of cleanliness.
• Respond promptly to requests from guests and other departments.
• Check the inventory of cleaning cart and add necessary supplies; transport cart to assigned floor/rooms.
• Ensure privacy of guests at all times.
• Knock and announce self before entering assigned guest rooms; return at a later time if room is occupied.
• Check amenities and supplies in rooms, restock according to standards.
• Neatly make beds and stock bath linens according to standard.
• Clean and disinfect bathrooms, kitchen, and/or coffee stations.
• Remove all trash, dirty linens, towels and room service items from rooms.
• Check that all appliances are in the room and in clean working order.
• Straighten desk area and furniture.
• Dust, polish furniture and remove marks/stains from walls and furnishings.
• Vacuum carpets and clean floors.
• Notify maintenance department of needed maintenance or repairs.
• Ensure room meets hotel standards with final walk around.
• Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels.
• Take found items to designated lost and found area.
• Perform other duties as requested

Skills

Housekeeping

Detail-oriented

Guest privacy

Time management

Job description

The Row Hotel at Assembly Row, 360 Foley Street, Somerville, MA 02145, USA, is seeking motivated Housekeepers to join our team. You will perform cleaning tasks across guest rooms to meet Colwen and brand standards, ensuring guest privacy and high service levels.

Responsibilities include prioritizing rooms, restocking supplies, responding to guest requests, and maintaining cleanliness, with a focus on accuracy and efficiency.