Hotel Room Attendant

Kana Hotel Group; Pigeon Forge (TN); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401K

Immediate Pay

Vacation time

Sick time

Holiday pay

Bonus opportunities

Employee discounts

Disability insurance

Life insurance

Job summary

Kana Hotel Group in Pigeon Forge, Tennessee, is seeking a dedicated Housekeeper to maintain the cleanliness and organization of guest rooms. The role demands attention to detail and the ability to work efficiently in a fast-paced environment.

Candidates must have previous housekeeping experience and the flexibility to work weekends and holidays. Benefits include medical, vision, dental plans, and paid time off.

Qualifications

• Must have previous housekeeping experience.
• Attention to detail is essential.
• Flexibility to work weekends and holidays is required.

Responsibilities

• Loading housekeeping carts with necessary supplies.
• Ensuring thorough cleaning of rooms within 25 minutes.
• Reporting maintenance problems and lost items.

Skills

Attention to detail

Previous customer service experience

Ability to work weekends and holidays

Education

Previous housekeeping experience

Job description

Benefits

• Medical
• Vision
• Dental
• 401K
• Immediate Pay- earned wage access!
• Vacation time
• Sick time
• Holiday pay
• Bonus opportunities
• Brand-specific employee discounts
• Long term/short term disability
• Life insurance

Primary Responsibilities

• Loading housekeeping carts with all necessary supplies
• Turns off all electricity (heating or cooling set to fan or cool setting)
• Strips all beds in checked-out rooms & drops all dirty linens to the laundry before any cleaning is done
• Turns off all lights, strips beds, & drops all dirty linens to the laundry on all new checked-out rooms immediately
• Cleans the cart & ensures that all bottles are correctly labeled
• Working in a face paced environment to ensure rooms are properly and thoroughly cleaned within 25 minutes.
• Obtains executive housekeeper’s signature on his/her work assignment sheet
• Vacuums & sweeps carpets & floors
• Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills, vents, etc.)
• Clean showers, tubs, sinks, and bathroom items; removes used guest amenities & supplies
• Inspect rooms for safety hazards & for the operating conditions of equipment
• Check for damaged linens
• Report lost & found articles, maintenance problems, or special room problems (i.e. pets in the room) to a supervisor
• Prepare rooms for guest arrivals & responds to special guest requests (i.e. delivering newspapers or cleaning a spill)
• Maintain cleanliness of storage rooms & stocks cart
• Remove & empties linens from housekeeping cart into laundry cart & sends to laundry
• Record room status on work assignment sheets
• Other duties as assigned

Education/Experience

• Previous housekeeping experience required
• Attention to detail
• Previous customer service experience
• Ability and flexibility to work weekends and holidays

Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.