Hotel Room Attendant

Kana Hotel Group; Hattiesburg (MS); On-site; USD 10,000 - 60,000; Full time

Job summary

Kana Hotel Group is seeking dedicated housekeepers to maintain high standards of cleanliness and customer service. The role involves preparing rooms, managing supplies, and ensuring guest satisfaction. Join a team that values growth and offers numerous benefits, including immediate pay access and employee discounts.

Benefits

Medical

Vision

Dental

401K

Immediate Pay - earned wage access!

Vacation time

Sick time

Holiday pay

Bonus opportunities

Brand-specific employee discounts

Long-term/short-term disability

Life insurance

Qualifications

• Experience working in housekeeping required.
• Must have strong attention to detail.
• Customer service skills are essential.

Responsibilities

• Load housekeeping carts with supplies and prepare rooms for new guests.
• Clean rooms thoroughly within 25 minutes in a fast-paced environment.
• Report issues and maintain cleanliness of storage areas.

Skills

Attention to detail

Customer service experience

Ability to work weekends and holidays

Education

Previous housekeeping experience

Job description

Kana Hotel Group's mission is to be one of the most admired and service quality-driven hotel companies in the industry. We aim to create an atmosphere of friendly employee behavior and deliver the highest quality service and value to our guests.

We seek passionate individuals who want to grow with us, from team members to leadership roles. Most of our leadership team has been promoted from within. As part of our team, you will contribute your talents to improve our environment and services, with opportunities for career growth.

Kana Hotel Group offers the following benefits:

• Medical
• Vision
• Dental
• 401K
• Immediate Pay - earned wage access!
• Vacation time
• Sick time
• Holiday pay
• Bonus opportunities
• Brand-specific employee discounts
• Long-term/short-term disability
• Life insurance

Primary Responsibilities:

1. Loading housekeeping carts with supplies
2. Turning off electricity (heating/cooling to fan or cool)
3. Stripping beds and dropping linens in checked-out rooms before cleaning
4. Cleaning and preparing rooms promptly for new guests
5. Cleaning carts and ensuring bottles are labeled correctly
6. Cleaning rooms thoroughly within 25 minutes in a fast-paced environment
7. Obtaining signatures on work assignment sheets
8. Vacuuming and sweeping floors
9. Dusting and cleaning surfaces and decorations
10. Cleaning bathrooms and removing used amenities
11. Inspecting rooms for safety and damage
12. Reporting issues to supervisors
13. Preparing rooms and responding to guest requests
14. Maintaining cleanliness of storage areas and stock carts
15. Managing linens and laundry
16. Recording room status
17. Performing other duties as assigned

Education/Experience:

• Previous housekeeping experience required
• Attention to detail
• Customer service experience
• Ability to work weekends and holidays

We are an equal opportunity employer, committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or expression. This policy covers all employment terms and conditions.