Hotel Restaurant Server: Guest Service & Upsell

Highgate; Sand City (CA); On-site; USD 21,000 - 34,000; Full time

Job summary

Highgate Hotels in Monterey, CA is seeking a Restaurant Server to provide attentive, friendly service and ensure guest satisfaction. You will take orders, deliver meals, and process payments in a fast-paced dining environment at the Monterey Beach Hotel location.

Qualifications include a High School diploma or equivalent, strong communication, multitasking abilities, and experience with POS systems. Flexible hours and standing for long shifts are required.

Qualifications

• High School diploma or equivalent; hospitality experience preferred.
• Flexible with long hours and varying shift length.
• Ability to stand for long periods and lift light loads as needed.
• Excellent communication with guests and team members.

Responsibilities

• Provide high-quality service to guests in a courteous, attentive manner.
• Receive and deliver guest orders and process payments.
• Maintain knowledge of menus and daily specials.
• Pre-bus tables and clear dishes; handle cashiering tasks.
• Assist with opening/closing procedures and side-work duties.
• Upsell food, beverages, and promotional items to guests.

Skills

Guest service

Communication

Multitasking

Teamwork

Customer focus

Attention to detail

Professionalism

Cash handling

Education

High School diploma or equivalent

Tools

POS system

Job description

Highgate Hotels in Monterey, CA is seeking a Restaurant Server to provide attentive, friendly service and ensure guest satisfaction. You will take orders, deliver meals, and process payments in a fast-paced dining environment at the Monterey Beach Hotel location.

Qualifications include a High School diploma or equivalent, strong communication, multitasking abilities, and experience with POS systems. Flexible hours and standing for long shifts are required.