Guest Experience Server — Upsell & Hospitality

Highgate Hotels, LP; Monterey (CA); On-site; USD 19,000 - 27,000; Part time

Job summary

Highgate Hotels, LP is hiring a Restaurant Server at Monterey Beach Hotel in Monterey, CA. The role focuses on delivering high-quality service to guests, taking orders, delivering meals, processing payments, and ensuring guest satisfaction across front-of-house operations.

The position requires flexible hours, strong communication, and a professional appearance. You will work in a hospitality environment with emphasis on accuracy, courtesy, and guest-centric service standards.

Qualifications

• High School diploma or equivalent preferred.
• Flexible with long hours, including evenings and weekends.
• Ability to stand for entire shift and lift up to 20 pounds.
• Effective verbal and written communication with guests and staff.
• Must be able to multitask and prioritize duties.

Responsibilities

• Greet guests and take food and beverage orders.
• Provide courteous, attentive service and upsell items.
• Process payments and cashiering functions.
• Maintain clean, stocked service areas and tables.
• Operate the POS system and follow opening/closing procedures.

Skills

Communication skills

Customer service

Multitasking

Standing for shifts

Education

High School diploma or equivalent

Tools

POS system

Job description

Highgate Hotels, LP is hiring a Restaurant Server at Monterey Beach Hotel in Monterey, CA. The role focuses on delivering high-quality service to guests, taking orders, delivering meals, processing payments, and ensuring guest satisfaction across front-of-house operations.

The position requires flexible hours, strong communication, and a professional appearance. You will work in a hospitality environment with emphasis on accuracy, courtesy, and guest-centric service standards.