Hotel Restaurant Server

VP Management; Charleston (WV); On-site; USD 17,000 - 25,000; Full time

Job summary

Holiday Inn & Suites Charleston - Mosa's Bar & Grill is seeking a friendly, professional Restaurant Server to support daily restaurant operations. This role delivers a positive dining experience through attentive service, accurate order handling, and a welcoming atmosphere for guests.

Successful candidates are dependable, team-oriented, and capable of thriving in a fast-paced hospitality environment while upholding service standards and professionalism.

Qualifications

• Prior restaurant or hospitality experience preferred, but not required.
• Strong customer service and communication skills.
• Ability to multitask and remain organized in a fast-paced environment.
• Dependable attendance and positive work ethic.
• Team-oriented attitude with a professional demeanor.
• Basic math and POS system skills.
• Alcohol service certification required or willingness to obtain, as applicable.

Responsibilities

• Greet guests promptly and provide a positive first impression.
• Take accurate food and beverage orders and enter them into the POS system.
• Deliver food and beverages in a timely and professional manner.
• Provide menu knowledge, make recommendations, and upsell when appropriate.
• Maintain cleanliness of tables, service stations, and dining areas.
• Process guest checks and handle payments accurately.
• Follow all food safety, sanitation, and alcohol service guidelines.
• Communicate effectively with kitchen and bar staff to ensure smooth service.
• Complete opening, closing, and side-work duties as assigned.
• Follow company policies, brand standards, and service procedures at all times.

Skills

Customer service

Communication

Multitasking

Team player

POS system

Alcohol service

Tools

POS System

Job description

Holiday Inn & Suites Charleston - Mosa's Bar & Grill is seeking a friendly, professional, and guest-focused Restaurant Server to support daily Restaurant operations. This position plays a key role in delivering a positive dining experience by providing attentive service, accurate order handling, and a welcoming atmosphere for guests. Successful candidates are dependable, team-oriented, and able to perform well in a fast-paced hospitality environment while maintaining service standards and professionalism.

Key Responsibilities

• Greet guests promptly and provide a positive first impression
• Take accurate food and beverage orders and enter them into the POS system
• Deliver food and beverages in a timely and professional manner
• Provide menu knowledge, make recommendations, and upsell when appropriate
• Maintain cleanliness of tables, service stations, and dining areas
• Process guest checks and handle payments accurately
• Follow all food safety, sanitation, and alcohol service guidelines
• Communicate effectively with kitchen and bar staff to ensure smooth service
• Complete opening, closing, and side-work duties as assigned
• Follow company policies, brand standards, and service procedures at all times

Schedule & Work Environment

• Flexible scheduling based on business needs, including evenings, weekends, and holidays
• Fast-paced restaurant and hospitality environment
• Requires standing, walking, and carrying trays for extended periods

Qualifications

• Prior restaurant or hospitality experience preferred, but not required
• Strong customer service and communication skills
• Ability to multitask and remain organized in a fast-paced environment
• Dependable attendance and positive work ethic
• Team-oriented attitude with a professional demeanor
• Basic math and POS system skills
• Alcohol service certification required or willingness to obtain, as applicable