Hotel Restaurant Server

Jackie International; Alabama; On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking enthusiastic individuals for the role of Hotel Restaurant Server. This entry-level position focuses on delivering exceptional customer service, ensuring guests have a memorable dining experience. Responsibilities include preparing tables, managing guest interactions, and maintaining a welcoming atmosphere. Ideal candidates will possess effective communication skills and a positive demeanor. Join a dynamic team and be part of a vibrant dining environment where your contributions truly matter.

Qualifications

• Friendly individuals with a desire to provide excellent customer service.
• Basic knowledge of cooking skills is a plus.

Responsibilities

• Interact with guests to ensure a great dining experience.
• Prepare tables and manage payments efficiently.

Skills

Customer Service

Effective Communication

Team Spirit

Listening Skills

Basic Cooking Skills

Job description

Join to apply for the Hotel Restaurant Server role at Jackie International.

Certified Hospitality is currently seeking friendly individuals with a desire to provide excellent customer service and work as servers.

General Responsibilities

• The purpose of this position is to interact with guests and ensure they have a great dining experience.
• Restaurant Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner.
• Servers should be attentive to guest needs, making them feel welcome, comfortable, important, and relaxed.

Specific Responsibilities

• Prepare tables, lay out napkins and utensils, refill condiments, and perform other preparation tasks.
• Stay updated on menu choices, specialties, and deviations; monitor kitchen stock levels.
• Handle table bookings, direct customers to their tables, present menus, suggest dishes, assist with drink selection, inform about food prep, and communicate customer needs to kitchen staff.
• Maintain proper dining experience by delivering items, fulfilling needs, offering desserts and drinks, clearing courses, replenishing utensils, and refilling glasses.
• Prepare mixed drinks and serve wine tableside.
• Manage payments, issue receipts, and handle cash transactions.
• Perform basic cleaning tasks as directed.
• Assist with special events when needed.
• Greet guests warmly and adhere to grooming standards.
• Understand and communicate product and service details.
• Have basic knowledge of cooking skills.

Optimum Attributes

• Effective communication skills.
• Pleasing personality and good team spirit.
• Good listening skills.
• Professional appearance and grooming.
• Positive and discreet communication style.
• Customer service orientation.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Hospitality