Hotel Rack Clerk

Peppermill Resort Spa Casino; Reno (NV); On-site; USD 30,000 - 40,000; Full time

Job summary

Peppermill Resort Spa Casino in Reno, Nevada is looking for a Rack Clerk to assist the Hotel Shift Manager in managing the hotel's inventory effectively.

The ideal candidate will have a high school diploma and at least one year of front desk and customer service experience. Responsibilities include maintaining strong communication with departments, managing inventory, and assisting in executing shift reports.

Qualifications

• Minimum one-year front desk experience.
• Minimum one-year customer service experience.
• Minimum one-year experience in the operation of the AS/400 including the LMS and CMS programs.

Responsibilities

• Maintain positive, constructive working relationships with coworkers and guests.
• Maintain strong communication with other departments to streamline hotel operations.
• Effectively manage and control the hotel inventory to ensure maximum utilization.
• Assist Hotel Shift Manager in executing shift reports.
• Maintain ticket bank and Ticket Sales window.
• Assist on the front line as needed.

Skills

Customer service skills

Inventory management

Communication skills

Education

High school diploma or equivalent

Tools

AS/400

LMS

CMS programs

Job description

The Rack Clerk assists the Hotel Shift Manager by effectively managing the hotel inventory.

Duties

• Maintain positive, constructive working relationships with coworkers and guests.
• Maintain strong communication with other departments to streamline hotel operations.
• Effectively manage and control the hotel inventory to ensure maximum utilization.
• Assist Hotel Shift Manager in executing shift reports.
• Maintain ticket bank and Ticket Sales window.
• Assist on the front line as needed.

Qualifications

• High school diploma or equivalent.
• Minimum one-year front desk experience.
• Minimum one-year customer service experience.
• Minimum one-year experience in the operation of the AS/400 including the LMS and CMS programs.