Hotel Quality Assurance Room Inspector

Regency Hotel Management, Inc.; South Sioux City (NE); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking a detail-oriented Hotel Room Inspector to ensure that guest rooms meet high cleanliness standards. This role involves inspecting cleaned rooms, assisting with guest requests, and reporting any issues. The ideal candidate will have prior experience in hotel housekeeping and a strong commitment to customer service. Join a team that values professional appearance and teamwork, and enjoy a range of benefits including medical insurance, PTO, and ongoing training opportunities. If you have a passion for hospitality and a keen eye for detail, this position is perfect for you.

Benefits

Medical, Dental, and Vision Insurance

PTO

Competitive Pay

401(k) Retirement Savings Plan

Life Insurance

Hotel Room Discounts

Meal Discounts

Ongoing Training and Career Development

Qualifications

• Prior experience in hotel housekeeping or quality assurance preferred.
• Strong attention to detail and ability to work independently.

Responsibilities

• Inspect rooms cleaned by housekeeping staff for cleanliness.
• Assist in preparing rooms for guest arrivals and respond to requests.
• Report lost and found articles and maintenance problems.

Skills

Attention to Detail

Customer Service

Team Collaboration

Education

Experience in Hotel Housekeeping

Quality Assurance Knowledge

Job description

Job Summary

The Hotel Room Inspector is responsible for maintaining clean and attractive guestrooms while providing courteous and efficient service to all guests. The qualified candidate will inspect and evaluate the quality of room cleanliness and report unfavorable findings for corrections to ensure rooms meet brand standards.

Responsibilities

• Inspect rooms cleaned by housekeeping staff for cleanliness and record room status on work assignment sheets.
• Assist in preparing rooms for guest arrivals and respond to special guest requests when needed.
• Report lost and found articles and maintenance problems to a supervisor.
• Assist housekeeping when needed.
• Be knowledgeable about Marriott Brand Standards or willing to learn.
• Report any inconsistencies to team members for correction.
• Assist in quarterly inventory.
• Perform other duties as assigned.

Qualifications

• Prior experience in hotel housekeeping or quality assurance preferred.
• Strong attention to detail.
• Professional appearance (uniform will be provided).
• Ability to work independently and collaboratively with a team.
• Previous customer service experience.
• Must be able to lift up to 25 lbs.
• Must be able to stand and walk for long periods.
• Flexibility to work weekends and holidays.

Benefits

• Medical, Dental, and Vision Insurance.
• PTO.
• Competitive Pay.
• 401(k) Retirement Savings Plan.
• Life Insurance.
• Hotel Room Discounts.
• Meal Discounts.
• Ongoing Training and Career Development.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.