Hotel Public Areas & Guest Services Associate

Lodging Dynamics; Anaheim (CA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

People-first culture

Travel discounts

Paid time off

Wellness program

Full benefits suite

Leadership development program

Job summary

Lodging Dynamics in Anaheim, California is seeking a dedicated individual for a housekeeping role. You will maintain cleaning standards, respond to guest requests, and assist with various housekeeping duties within the hotel.

The ideal candidate will possess basic reading, writing, and math skills, alongside strong organizational and interpersonal capabilities. The role offers a supportive work culture and comprehensive benefits package including health, dental, vision, and 401(k).

Responsibilities

• Maintain inventory of cleaning supplies and inform the General Manager of needs.
• Maintain laundry equipment and report maintenance needs.
• Inspect public areas for cleanliness standards.
• Drive hotel shuttle and assist guests with luggage.
• Respond to guest requests and clean assigned areas as needed.

Skills

Reading skills

Writing skills

Math skills

Organizational skills

Interpersonal skills

Attention to detail

Job description

Life as a Houseperson:

• Maintains the inventory of cleaning supplies and ensures the General Manager is aware of inventory needs.
• Maintains all laundry equipment and informs appropriate personnel of any maintenance needs.
• Remains knowledgeable about the hotel's facilities including but not limited to: the hallways, the vending areas, the outdoor corridors, the lobby area, the break room, the fitness center, the back-office area, the laundry room, public restrooms, and other public areas.
• Knows the proper methods of cleaning each area. Knows when each area should be cleaned according to scheduled times or when needed.
• Inspects all public areas to ensure cleanliness standards have been met; reports any problem areas to the supervisor.
• Answers guest requests, including delivering cots, cribs, towels, pillows, irons, and ironing boards etc. to guest rooms.
• Drives hotel shuttle when asked and carries guest luggage (must have valid driver's license and insurable by hotels' insurance carrier)
• Cleans and services assigned areas in response to special requests or problems.
• Picks up noticeable trash or debris and sweeps or vacuums entry at front desk upon arrival.
• Perform other tasks assigned by supervisor.

What we're looking for:

• Education/Experience: Basic reading, writing and math skills.
• Skills and qualities:
• Organizational
• Interpersonal

What to expect in your first few months:

First, you will become familiarized with the property and your associates! From there we'll have you work within the hotel facilities where your expertise will shine! As you continue to work in this role, you'll play an important role in your department's success!

The perks working for us:

• People-first culture
• Travel discounts at hotel partners and franchises
• Paid time off
• Participation in our Wellness program
• Full suite of benefits including health, dental, vision, 401(k), and other supplemental benefits
• Leadership development program and growth opportunities

How to apply:

Join us! Submit your application online!

Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

About Lodging Dynamics:

Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors.

Location: Element Anaheim 1600 S. Clementine Street, Anaheim CA 92802

Life as a Houseperson:

• Maintains the inventory of cleaning supplies and ensures the General Manager is aware of inventory needs.


• Maintains all laundry equipment and informs appropriate personnel of any maintenance needs.


• Remains knowledgeable about the hotel's facilities including but not limited to: the hallways, the vending areas, the outdoor corridors, the lobby area, the break room, the fitness center, the back-office area, the laundry room, public restrooms, and other public areas.


• Knows the proper methods of cleaning each area. Knows when each area should be cleaned according to scheduled times or when needed.


• Inspects all public areas to ensure cleanliness standards have been met; reports any problem areas to the supervisor.


• Answers guest requests, including delivering cots, cribs, towels, pillows, irons, and ironing boards etc. to guest rooms.


• Drives hotel shuttle when asked and carries guest luggage (must have valid driver's license and insurable by hotels' insurance carrier)


• Cleans and services assigned areas in response to special requests or problems.


• Picks up noticeable trash or debris and sweeps or vacuums entry at front desk upon arrival.


• Perform other tasks assigned by supervisor.

What we're looking for:

• Education/Experience: Basic reading, writing and math skills.


• Skills and qualities:


• Organizational


• Interpersonal


• Attention to detail

What to expect in your first few months:

First, you will become familiarized with the property and your associates! From there we'll have you work within the hotel facilities where your expertise will shine! As you continue to work in this role, you'll play an important role in your department's success!

The perks working for us:

• People-first culture


• Travel discounts at hotel partners and franchises


• Paid time off


• Participation in our Wellness program


• Full suite of benefits including health, dental, vision, 401(k), and other supplemental benefits


• Leadership development program and growth opportunities

How to apply:

Join us! Submit your application online!

Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

About Lodging Dynamics:

Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors.

Employment is contingent upon successful completion of a background check, conducted in accordance with applicable law. A prior conviction does not automatically disqualify you; factors such as the nature of the offense and job-related requirements will be considered.