Houseperson

Lodging Dynamics; Santa Clara (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

People-first culture

Travel discounts

Paid time off

Benefits package including health/dent

Leadership development opportunities

Job summary

Lodging Dynamics Hospitality Group LLC is seeking a dedicated Houseperson to support daily hotel operations in Santa Clara, CA. You will maintain cleaning supplies, manage laundry equipment, and assist guests with requests, contributing to a clean, welcoming environment.

As part of a people-first culture, you will work with the housekeeping team to uphold high standards across lobbies, corridors, public areas, and back-office spaces.

Qualifications

• Basic reading, writing and math skills.
• Good communication and teamwork abilities.
• Willingness to learn and follow hotel standards.

Responsibilities

• Maintains inventory of cleaning supplies and informs GM of needs.
• Maintains laundry equipment and reports maintenance needs.
• Knows and cleans all public areas to standard schedules.
• Assists guests with requests (cots, towels, irons, etc.).
• Drives hotel shuttle when requested and handles luggage.
• Performs other tasks as assigned by supervisor.

Skills

Organizational

Interpersonal

Attention to detail

Education

Basic reading, writing and math skills

Job description

Life as a Houseperson:

• Maintains the inventory of cleaning supplies and ensures the General Manager is aware of inventory needs.


• Maintains all laundry equipment and informs appropriate personnel of any maintenance needs.


• Remains knowledgeable about the hotel's facilities including but not limited to: the hallways, the vending areas, the outdoor corridors, the lobby area, the break room, the fitness center, the back-office area, the laundry room, public restrooms, and other public areas.


• Knows the proper methods of cleaning each area. Knows when each area should be cleaned according to scheduled times or when needed.


• Inspects all public areas to ensure cleanliness standards have been met; reports any problem areas to the supervisor.


• Answers guest requests, including delivering cots, cribs, towels, pillows, irons, and ironing boards etc. to guest rooms.


• Drives hotel shuttle when asked and carries guest luggage (must have valid driver's license and insurable by hotels' insurance carrier)


• Cleans and services assigned areas in response to special requests or problems.


• Picks up noticeable trash or debris and sweeps or vacuums entry at front desk upon arrival.


• Perform other tasks assigned by supervisor.

What we're looking for:

• Education/Experience: Basic reading, writing and math skills.


• Skills and qualities:


• Organizational


• Interpersonal


• Attention to detail

What to expect in your first few months:

First, you will become familiarized with the property and your associates! From there we'll have you work within the hotel facilities where your expertise will shine! As you continue to work in this role, you'll play an important role in your department's success!

The perks working for us:

• People-first culture.


• Travel discounts at hotel partners and franchises.


• Paid time off.


• Full suite of benefits including health, dental, vision, 401(k), and other supplemental benefits.


• Leadership development program and growth opportunities.

Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

About Lodging Dynamics:

Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, \"Make Money and Do Good.\" This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors.